Firmware update bugs xbox series X

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, does your Xbox series X console connected to the internet, wired or wireless?

cable ethernet and wifi , go on the same error download

Thank you for your response.

In order to fix this, you will need to perform some basic troubleshooting steps. Kindly use a wired connection to make sure it works.

1. Perform a Power cycle to your console and network hardware

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your console. Press and hold the Xbox button  in the center of your controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button  on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Test your connection again (Profile & system > Settings > General > Network settings > Test network connection). If the connection test is not successful, continue to the next step.

2. Try a different ethernet cable or port

Unplug the Ethernet cable from both the console and the networking device (your modem, router, or gateway).

Use a different network cable to connect your console to the networking device.

Test your connection again (Profile & system > Settings > General > Network settings > Test network connection).

Test the port on your networking device

If your computer is connected and working as expected:

Unplug the cable that connects your computer to your networking device. (Only unplug the cable from the networking device.)

Take the cable that connects your console to your networking device and swap it from its current port on your networking device to the port that was being used for your computer. Leave the other end of this cable plugged into your console.

Test your connection again (Profile & system > Settings > General > Network settings > Test network connection).

If your computer is connected and working as expected:

Unplug the cable from the Ethernet port on your console.

Take the cable that connects your computer to your networking device, unplug it from your computer, and plug it into the Ethernet port on your console. (Leave the other end connected to your networking device.)

Test your connection again (Profile & system > Settings > General > Network settings > Test network connection).

Please take your time and let me know if it works.

Reference link: https://support.xbox.com/en-US/help/hardware-ne...

I just updated the firmware prior to posting. It is on the latest version. It did not fix the issue. I am on Xbox series x

In this case, it wouldn't be a bad idea to update your controller's firmware. You can do this on your Series X or your Windows 10 PC. To do it on the Series X, connect it using the USB cable and then go to Settings > Devices & connections > Accessories, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller. Then, select the Firmware version square, and then press Next to start the update process.

To do it on Windows 10, just download the Xbox Accessories app from the Microsoft Store. If you already have it installed, just run it. After opening the app, the procedure to update is the same one as on the Series X, press the "..." button and follow those steps.

Check if your controller works correctly after doing this.