finding email account from gamertag and bank details used for Xbox gold subscription

You would need to contact Xbox support.

Support.xbox.com/contact-us

Give them the gamer tag or even your credit card information and they should be able to look the account up and if they can verify ownership of the account they should be able to give you the email address for the account.

To save this hassle in the future you may want to add your son to your family this will allow you to see his information when you sign into your account at account.microsoft.com/family

AwokN hey there



If it was a Gold Membership account, you should be able to prove ownership by providing the payment details and address tied to the account. Your bank managers should be able to look as far back as possible to find any purchases for a Gold Subscription if
you used a Credit Card and you could take things further from there, with phone support. Does any of that sound like a possibility? Or was your account Silver?



Many thanks,

Cloud

Hey there,

From what I understand. You can't sign in your gamertag from your 360 that has your games and gold subscription. If that's right. Then what you just need to do is to sign in the "CORRRECT" email for that gamertag. If that one that you used to post is not
your gamertag, then you're using the wrong email for your account.

Hello xmetacorx, sorry to hear about your issue purchasing a gold subscription.

Wish there was a way to force a payment method to work but unfortuantely it is not the case.

Be sure that every little detail entered in on your gamertag matches exactly with what is on file at the bank.

Check your billing on your gamertag to be sure that there are no outstanding charges.

And look over your bank terms of use for re occuring charges to see if it is blocked as default protection purposes. Unblock at the bank side if it is blocked.

Unfortunately without at least an email address it's quite tricky. I would suggest going through your email accounts and searching for emails from 'Xbox' or 'Microsoft' once you find that you can go through the

forgotten password process. Also here's some
tips on your account that may help.

If you still can't find it you'll need to call
Xbox Support, and have some details about the windows live id and gamertag ready.