Final Fantasy XV Day One edition reads as windows edition under add to home on new Xbox One X

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You must talk to Support and explain what happened to You, then They will tell You what to do

cannot rate any physical disc content from my xbox one, also having an problem with Final Fantasy XV Day one Edition showing up as Final Fantasy XV Windows edition from its game hub, under manage game I can still get to the xbox one
version but rating and reviewing is missing from the xbox one version of final Fantasy XV which maybe related to Far Cry 5 game saying that I don't own it and reading you are unable to rate this content message from Microsoft store, anyway here are a few more
images of my game case and discs inside of it. also here is a link to my Final Fantasy XV Windows Edition showing up on my xbox one, if you want to see my tablet photos of that problem too. I don't no if these two problems are the cause or related to rating
and reviewing not working for any physical xbox one , link to Final Fantasy XV Windows Edition showing up on xbox one is included here.



game on my console or not.

https://forums.xbox.com/en-US/thread/2dc78049-1537-4696-b14c-31ecb3a



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This is the other game problem, I don't no if these two problems are connected or not. since the Windows edition of that game show up on my console, it has not been able to rate & review the xbox one edition on that console, it reads that as owned but this
new game is not reading as owned under Microsoft store, again I don't no if these problems are related or not. I don't plan on uploading any more jpg images, I think at this point I don't need to add any more images of these two problems from my xbox one,
anyway I do hope both of these problems get an fixed in any case.

Support

Final Fantasy XV Windows Edition game hub is showing up under physical Xbox One game

https://forums.xbox.com/en-US/thread/2dc78049-1537-4696-b14c-31ecb3a

reset and keep my games &
apps is not a fix for this problem I have tried that already before posting here, also tried just reinstalling it from new game disc, also doesn't fix the add to home feature broken for me or my gaming xbox one
account with just this game game, the problem comes back after using reset and keep my games & apps, tried uninstall and reinstall and now redownloading updates for this game which is total size of 39GB for this game, taking hours to get that amount, I am
now at 32.71GB of 39.16 GB for this game, addons downloaded fine, its the main game that big and after its updated again the add to home will still only load Final Fantasy XV Windows Edition when you click on Add to Home above add to a group under the title
FINAL FANTASY XV which is in all caps under that menu, then it creates Final Fantasy XV Windows Edition, with the popup when paused that shows Achievenents for the xbox one edition as Windows Edition under the paused screen I didn't report that yet, it also
effects the Achievements screensaver built into the xbox one x console when its paused for a long time, again this problem is only effect just this one game, it still launches the game correctly from the video game disc, and I played the Day one edition version
to the last boss battle already, I got the royal edition for the extras and the extas story in it, otherwise I had already beaten this game, even if the add to home feature is not working correctly for this one game, all other games seem to work correctly
for the add to home feature, I also own shadow of the tomb raider which works and add to home is not bugging out like this game did. No new Console updates, OS version 10.0.17763.4085 (rs5_release_xbox_dev_1902.1902.190131-1620) for my system,
so no my xbox one x console is not needing any updates, its up to date. no new OS updates released for it yet.

under manage games and add-ons Final Fantasy XV Royal Pack shows up as 4.8 GB in size, I take another screen shot showing that, I did Reset and keep my games & apps before , its game hub when you click add to home still is loading Final Fantasy XV Windows Edition
afterwards, I was thinking it may have to do with the fact that under windows 10 I did click on the free 4k addon for this game, I did cancel the 4k Windows edition addon that I didn't install since I don't own the windows edition from the game store in my
windows 10, I use the same account for my xbox one x as the same account from windows 10 of course so its shared data from between my desktop and laptop to my console systems etc I don't no if that's related or not with its game hub bug on my console system,
but that's the only thing I can think of that maybe caused this, I just uninstalling all the downloads for this game and are reinstalling them which I did before installing the royal edition, I had removed all the Day one Edition addons first and also the
main game so now I have to redownload the 39.16 GB update for the royal edition, the game install loads ok, I got so far 28.97 GB of the total update downloaded so far. I also have an xbox 360 system that I use besides my current new xbox one x console, I
had the same gamehub problem with final fantasy xv on my old Orignal Xbox One before I had upgraded to the new console system, so its problem is related to my account and this one video game. again the video game plays fine, just the add to home feature is
not working right for my xbox one x system. also my xbox one x console is up to date to the current stable version. again its not effect my other games just this one, my new Kindom hearts III game hub is loading normally its just this one Final Fantasy XV
game that loading Windows edition game hub from that add to home feature, otherwise all other games are working correctly on my new console system. I took all of these photo's of my tv set with my laptop's built in camera, that's why the text looks like that
anyway if you were wondering, again all the add-on's for it downloaded fine, I just waiting on the main game to finish downloading again it takes many hours to get 39GB of update game files on our home network. also its the only game on my xbox one x console
that links to an windows edition all other games load the normal Xbox edition game hubs but just this one was never fixed I guess or this bug is just effecting my xbox one x account maybe I really don't no at this point, since reseting and keeping my games,
it still loads the windows edition of this game hub, but again the game itself launches fine, and still seems to run ok, as far as I know this is the only big bug I have had on my new console and my old xbox one it first had effect the problem didn't go away
when I had upgraded to the new console, also I still play on my xbox 360 sometimes, that console is getting old had it for many years now.