File Case review for Permanent Banned but the outcome shows Not approved without any comments

Discus and support File Case review for Permanent Banned but the outcome shows Not approved without any comments in XBoX Accessibility to solve the problem; I recently had my account permanently suspended due to some textual business on messages. My account had a good reputation on Xbox Live and I even... Discussion in 'XBoX Accessibility' started by OwenB7, Jul 6, 2021.

  1. OwenB7
    OwenB7 Guest

    File Case review for Permanent Banned but the outcome shows Not approved without any comments


    I recently had my account permanently suspended due to some textual business on messages. My account had a good reputation on Xbox Live and I even recently redeemed two Xbox gift cards to the suspended account. Are there any people of the Enforcement Team that can help me with this? I’d like to know why and how I was PERMANENTLY suspended even with a good reputation. This account had many hours and money put into it, and I submitted a case review and it came back as “Not Approved” with no extra comments or further explanation.

    :)
     
    OwenB7, Jul 6, 2021
    #1
  2. The English Gamer Win User

    File Case review for Permanent Banned but the outcome shows Not approved without any comments

    completely legal as you only own a licence for the game, not the actual game.
  3. Smwutches Win User

    File Case review for Permanent Banned but the outcome shows Not approved without any comments

    A case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else that can be done.

    Rep has nothing to do with suspensions/bans.
  4. KindGryphon Win User

    File Case review for Permanent Banned but the outcome shows Not approved without any comments

    That’s interesting. I was told the forums was a place I could reach the Enforcement Team, and I was told this by Xbox Support. My account was permanently suspended and now I can’t access the various games I’ve bought and owned, how is this legal? I’ve been a customer for over two years, buying games, in-game content, and Xbox Live. Does the Xbox Enforcement Team secretly work for Sony because they’re convincing me to never buy from Microsoft ever again.
    Xbox support tends to send people here to the forums when they dont know what else to tell you. The one and only way to contact the enforcement team is via the case review process. There isn't any other way.

    These forums are mostly made up of just other gamers such as yourself. The only employees here on the forums would be moderators for the forum itself but they dont have anything to do with the enforcement team.
  5. OwenB7 Win User

    File Case review for Permanent Banned but the outcome shows Not approved without any comments

    That’s interesting. I was told the forums was a place I could reach the Enforcement Team, and I was told this by Xbox Support. My account was permanently suspended and now I can’t access the various games I’ve bought and owned, how is this legal? I’ve been a customer for over two years, buying games, in-game content, and Xbox Live. Does the Xbox Enforcement Team secretly work for Sony because they’re convincing me to never buy from Microsoft ever again.
  6. Daft Badger Win User

    i've got banned unfairly

    You can file for a case review on a permanent ban.

    It's console bans or 24 hour suspensions that you can't file for a case review.
Thema:

File Case review for Permanent Banned but the outcome shows Not approved without any comments

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