Figuring out account info for grandsons new Xbox account forMinecraft

Hi Tracy Tweedie,

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Thank you for your understanding.

Kind regards,



Xbox Forum Moderator

Microsoft Community

Hello Tracy Tweedie,



Good day and we you are well today.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



We will be glad to follow up and help you.



Sincerely,







Xbox Forum Moderator



Microsoft Community

unfortunatly only one gamertag can be linked to an email at a time

simply create a new free email account for your grandson to create a gamertag that you will be able to associate it to.

(you will also be able to set it as a child account and apply parrental control settings to it)

this will also prevent you 5 year old grandson to have access to you private emails

since your email and password is required to log in to xbox live you would be giving your grandson access to all your microsoft services (including access to your billing info)

for security reasons (including the one's i just mention) microsoft preffer that everyone use sepperate accounts and not to share your info with anyone

you can create a new account here: https://signup.live.com

Check out this link:
support.xbox.com/.../change-xbox-live-account-info. You should be able to figure it out from there.

well i have access to the account because it is on my xbox. i was trying to figure out what the accounts info was for my computer.