FIFA Points

Hi Familyjukes, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

The only way to transfer your FIFA Points from FIFA 21 to FIFA 22 is by logging in to FIFA 22 on your console or PC. You can’t transfer your FIFA Points from FIFA 21 to FIFA 22 using the FUT Web or Mobile Companion Apps. Log in to FIFA 22 on your console or PC to transfer your FIFA Points, then you’ll see them on the apps.

The first time you log in to FIFA 22 on your console or PC, you’ll see a pop-up that gives you the option to transfer your FIFA Points.

For your reference, you can check this link https://help.ea.com/ca/help/fifa/fifa-points-tr...

hello. yesterday there were problems with enrollment purchased fifa points in the game FIFA 15 FIFA 750 points were paid, but were not credited to my account

You need to contact EA. They should be able to provide you your missing points. Make sure to follow the specific instruction on this page:

How to report your lost or missing FIFA Points

Perfect. This is for FIFA 22, are you trying to get the points for FIFA 22?

Hi Hannah,

Yes, it actually is possible to transfer your FIFA points as explained in this guide:

Can I transfer my FIFA Points from FIFA 22 to FIFA 23? - EA Help

So redeem the code in FIFA 22 (if you haven’t already), then sign in to FIFA 23 on console or PC and you should have the option to transfer it. Just be sure to keep in mind (noted in the guide):

1. You can only transfer FIFA Points from FIFA 22 to FIFA 23 on the same console family.
   
   • For example, you can transfer FIFA Points from FIFA 22 to FIFA 23 on Xbox Series X | S, but you can’t transfer your Points from FIFA 22 on Xbox Series X | S to FIFA 23 on PlayStation 5.
     
2. The transfer is not reversible. You can’t move FIFA Points back to FIFA 22 once you transfer them.
   
   • What if I’m an EA Play member? If you play FIFA 23 on EA Play and transfer your Points but don’t buy the full game, you won’t get your Points back on FIFA 22.
     

You unfortunately can’t cancel or return digital gift cards/download codes from Argos, and this is the same for most retailers:

Help & FAQs - Can I cancel my digital download? - Argos

Additional support resources for FIFA 23 are included here:

FIFA 23 - EA Help

If you need assistance with the transfer or have any additional questions regarding FIFA specifically, I’d recommend to post on the official FIFA 23 Community Forums or contact EA Support directly (live chat or request a call back).

You can also reach out to EA Support on Twitter @EAHelp - they accept DMs.

Hope this helps.