Fifa 17 gone?

Hey there!

Is there another profile on your Xbox One console that may have bought the game originally? Try signing into our
Microsoft Commerce page on your account and look for the purchase. If you do not see it there, that would indicate that the account you're playing from does not own the content.

Let us know what you find!

I am waiting on a new code for fifa 17 as I did not recieve the code untill 29th july 2016 when I went to put it in next day half the msg was gone along with the code...

Две игры fifa 17 и fifa18.за обе просит заплатить

[Translate]

Two fifa 17 games and fifa18.

Hey there, Fawn!

In most cases, these situations are caused by accidentally redeeming the code on the wrong account. Do you happen to have any other accounts that you use on your console and website that your code could have been redeemed on? If so, you will want to check
that account on your console for the points to see if they might be there.

If you are sure you didn't redeem it on another account, or don't have one, then I suggest reaching out to phone or chat through our
Contact Us page for further assistance. Have the token you redeemed handy (you should have that in email still since you got it from Amazon). They'll be able to help you determine what happened
to the token.

Thanks for posting! Please let me know if you have any other concerns or questions about this.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hey RONALDOEVERTON1 -

If you have a digital version of FIFA 17, your content is
already added to your game. For further information, please see this guide from

EA Support.

Thanks!