FH5 will not launch after several different things and FM7 cannot connect to multiplayer on...

Hi Ralph Klonsky,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you need help with your Forza games that won't launch. We truly understand how frustrating this can be that you cannot play your Forza games.

Before we proceed with troubleshooting steps, I'd like to ask a few questions to better understand the problem you're facing.

- May I ask if are you launching the game throught Xbox app?
- Is it happening to other games?

I was able to found a support article from the Forza support page. You may check their support page and they have a suggested support troubleshooting there that might be able to fix your concern. Learn more: My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Also, check on the support page if your device was able to reach the minimum system requirements.

I hope the suggested troubleshooting steps will able to help you. We look forward for your response.

Cheers,

Microsoft Community Moderator

Hi Ralph Klonsky,

Thank you for your update.

I'd like to introduce you to our new PC gaming services repair tool. However, it is still in beta, but it could help you solve your problem, as this is the recommended troubleshooting that was published on the support article. Learn more: Game Release Known Issues for October 2023 - Microsoft Community

For the Game Services Repair Tool, you can check it through this link: PC Game Services Repair Tool (Beta) | Xbox

If you need further help figuring out how to use it, you can contact our Xbox Live support.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Thank you,

Microsoft Community Moderator

Yes, the Xbox App, and other games like FM7 work

I use it with the brooks razaution 1 adaptor, fm7, fh4, fh5 all have ffb only fm doesn't

OOOOOOOOOOH MY GOOOOOOOOOOD

You sir are a f***** genius

I unplugged the wheel and fh5 now works

( i only play wherl with snowrunner and fm7 so im very happy i dont need it in fh5 )

Ive started the game and plugged the wheel back in and no issues !!!

Time to go back lapping on the nurburgring in fm7 😍🤘

Ive just got to see now if MW2019 works but its still dowloading

Oh man i cant thank you enough for the info on the fh issues and the post you sent in previous replies!!!!!