FH4 online issue

Discus and support FH4 online issue in XBoX on Windows to solve the problem; when I try to go online it always shows an error Support-ID b2014c29-960f-48e5-abf2-3314c045f802 Server-ID b50ccb1a****-459f-b2b5-80a674e59ac8... Discussion in 'XBoX on Windows' started by TPKey, Oct 26, 2018.

  1. TPKey
    TPKey Guest

    FH4 online issue


    when I try to go online it always shows an error

    Support-ID b2014c29-960f-48e5-abf2-3314c045f802

    Server-ID b50ccb1a****-459f-b2b5-80a674e59ac8

    Service Qualität Erfolg (0 Orte)

    Region: Gescheitert (0x0)

    IPSEC: 0x00000000

    XBox-Netzwerkstatus

    Internetverbindung: Verbunden

    Xbox Live-Services: In Betrieb

    Xbox Multiplayer:

    NAT-Typ: Offen

    Serververbindung Verbunden

    Leistung:

    Latenz 30ms

    Paketverlust 0%

    after over 15 days waiting with a support ticket at forza support I received not even one answer

    for over 100€ its a shame

    _____________________________________________________

    [Translation -

    when I try to go online it always shows an error

    Support-ID b2014c29-960f-48e5-abf2-3314c045f802

    Server-ID b50ccb1a****-459f-b2b5-80a674e59ac8

    Service Quality Success (0 places)

    Region: Failed (0x0)

    IPSEC: 0x00000000

    XBox-Network status

    Internet connection: Connected

    Xbox Live-Services: In operation

    Xbox Multiplayer:

    NAT-Type: Open

    Server Connection Connected

    Performance:

    Latency 30ms

    Packet Loss 0%

    after over 15 days waiting with a support ticket at Forza support I received not even one answer

    for over 100€ its a shame]

    :)
     
    TPKey, Oct 26, 2018
    #1
  2. DennisLaw3
    DennisLaw3 Guest
    forza hurizon 4 will not save 80% of the time

    i played the online games on fh4 and it will not save that or my game progres. i thoght it was just a bug becaus the game has not rely ben relest yet but other pleyers dosent sem to have a problem with this
     
    DennisLaw3, Oct 26, 2018
    #2
  3. PoisonPete
    PoisonPete Guest
    Fh4

    I paid through my Xbox account for a Koenigsegg RS for £2.49 an hour ago and I still have not received it can you help
     
    PoisonPete, Oct 26, 2018
    #3
  4. FH4 online issue

    Hi there TPkey,

    Thanks for reaching out! To better help, I would like to clarify what device you are attempting to play Forza Horizon 4. Are you using a Windows 10 PC or Xbox console?

    If you are using Windows - Xbox app. Corrupted data may cause the app to not to work properly.

    Here are two steps on how to isolate system issues:

    Method 1FH4 online issue :perform a clean boot,
    this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
    link on
    how to perform a clean boot.

    Method 2:
    Here is a
    link on
    how to download Apps Troubleshooter.

    Try this out and let us know the results.
     
    XBF Crystal P, Oct 26, 2018
    #4
  5. LegoNinja187
    LegoNinja187 Guest
    Have you tried posting in the Forza Horizon 4 support forum?

    Some one over there might be able to help.
     
    LegoNinja187, Oct 26, 2018
    #5
  6. TPKey
    TPKey Guest
    thx for the help but nothing worked
     
    TPKey, Oct 26, 2018
    #6
  7. TPKey
    TPKey Guest
    still the same error

    already reinstalled the game
     
    TPKey, Oct 28, 2018
    #7
  8. FH4 online issue

    Hi there!

    Thanks for reaching out! I'm sorry to hear about the issue with going online on Forza Horizon 4. Corrupted data
    may cause the app to not to work properly.

    Have you tried to uninstall/re-install the Xbox App?



    Here are steps below on how to uninstall and reinstall Xbox app:

    1. Click Start, and then type Windows PowerShell on the search box.

    2. Right-click, and then select Run as administrator.

    3. Type the following command to uninstall Xbox app: Get-AppxPackage
    *xboxapp*|
    Remove-AppxPackage

    4. Hit Enter.



    Launch Windows Store and download Xbox App.



    I hope this helps.
    Let us
    know the results
     
    XBF Crystal P, Oct 30, 2018
    #8
  9. XBF Chris J
    XBF Chris J Guest
    Hey TPKey,

    Sorry to hear you are still experiencing this issue. If you haven't already, Can you try removing and then re-adding your account to eh Xbox app on windows?

    select the Start button > Settings icon >
    Accounts icon , then find the Microsoft account you used to sign in to the Xbox app and select
    Remove. Then go back to the Xbox
    app and sign in with the Microsoft account you just removed

    Hope this can help, let us know the results.
     
    XBF Chris J, Oct 31, 2018
    #9
  10. XBF Javier R
    XBF Javier R Guest
    Hello TPKey,

    It is understood that this occurs when attempting to connect online, even with the information regarding the current network status being up to par.

    We are attempting to further our investigation into the issue, is this by any chance the only game experiencing the issue being experienced? And if so, has there been an attempt to check if there may be ports specific to connecting with Forza Horizon 4's
    online servers?

    Our suggestion here is to further our view into the current network connection, attempt to follow the steps provided here on the
    Forza Horizon Port Forward Page.

    It is also recommended to follow our Xbox app NAT type on Windows 10 displays “Teredo is unable to qualify” article
    in case the Xbox App happens to recognize any occurring anomalies.

    Try this for us and let us know if this works.

    Best wishes!
     
    XBF Javier R, Nov 6, 2018
    #10
  11. TPKey
    TPKey Guest
    aren't there any network solutions?

    I can't even find a region server and the Services is 0 places and the IPSEC with 0x00000000
     
    TPKey, Nov 5, 2018
    #11
  12. XBF Crystal P Win User

    FH4 online issue

    Hi there TPkey,

    Thanks for reaching out! To better help, I would like to clarify what device you are attempting to play Forza Horizon 4. Are you using a Windows 10 PC or Xbox console?

    If you are using Windows - Xbox app. Corrupted data may cause the app to not to work properly.

    Here are two steps on how to isolate system issues:

    Method 1:perform a clean boot,
    this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
    link on
    how to perform a clean boot.

    Method 2:
    Here is a
    link on
    how to download Apps Troubleshooter.

    Try this out and let us know the results.
  13. tropicalsu Win User

    FH4 online issue

    did you solve this problem,i have the same problem now
  14. TPKey Win User

    FH4 online issue

    thx for the help but nothing worked
  15. LegoNinja187 Win User

    FH4 online issue

    Have you tried posting in the Forza Horizon 4 support forum?

    Some one over there might be able to help.
  16. XBF Nestor S Win User

    FH4 online issue

    Hey ladies and gents.

    We suggest if it hasn't already been done to
    Start
    a New Thread
    so we can better assist with any and all issues or inquiries with the latest information available since policies, promotions and troubleshooting steps tend to
    change!
Thema:

FH4 online issue

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