FFXIII launcher freezes after I log into my Microsoft account on game pass

This is what I get trying to follow the instructions.

Try rolling back the latest Windows update. How to roll back Windows 10 to an earlier version of Windows
To revert to a previous version of Windows, do the following:


If your computer is unplugged, be sure to plug it into the wall outlet and click Next.

Click Start and type "recovery".

Select Recovery Options (System Configuration).

Under Recovery, select Back to Windows [X], where [X] is the previous version of Windows.

Select a reason for the rollback, then click Next.

Click Back to Windows [X].

Follow the onscreen instructions to complete the rollback.
When the rollback is complete, the computer will boot to the previous version of Windows. If you used a password to log in on the previous version of Windows, you will need that password to log in.

The problem is not general, other users are using it normally, unfortunately you need to carry out the procedures or the error will not disappear.

I've used that tool before, and rolling back isn't an option for me. If the game isn't working, why did they even keep it on the store?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

try running this tool:

https://support.microsoft.com/en-us/topic/use-t...

if it doesn't work, try this procedure

Reinstale o aplicativo Serviços de Jogos no Windows 10/11:

Selecione o ícone de Pesquisa na barra de tarefas, digite powershell,clique com o botão direito do mouse em Windows PowerShelle selecione Executar como administrador.

No Windows PowerShell, digite o seguinte comando e pressione Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Na mesma janela, digite o seguinte comando e pressione Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Instale o aplicativo nesta página e selecione Sim ao receber a solicitação de Controle de Conta de Usuário (UAC).

Reinicie o seu dispositivo e tente instalá-lo novamente.

Finally, you can still try the following procedure

How to roll back Windows 10 to an earlier version of Windows

To revert to a previous version of Windows, do the following:



If your computer is unplugged, be sure to plug it into the wall outlet and click Next.



Click Start and type "recovery".



Select Recovery Options (System Configuration).



Under Recovery, select Back to Windows [X], where [X] is the previous version of Windows.



Select a reason for the rollback, then click Next.



Click Back to Windows [X].



Follow the onscreen instructions to complete the rollback.

When the rollback is complete, the computer will boot to the previous version of Windows. If you used a password to log in on the previous version of Windows, you will need that password to log in.