February's quest reward never received

Discus and support February's quest reward never received in XBoX Sales and Promo to solve the problem; Never got my reward for february and I made sure to complete everything. Thank you for yiur attention to this matter. 01e3b3fd-d1c3-4685-a36c-e09052ac89a8 Discussion in 'XBoX Sales and Promo' started by One and Pwnly, Apr 2, 2018.

  1. February's quest reward never received


    Never got my reward for february and I made sure to complete everything. Thank you for yiur attention to this matter.

    :)
     
    One and Pwnly, Apr 2, 2018
    #1
  2. IIIHeKtIkIII
    IIIHeKtIkIII Guest
    Never received February's quest reward.

    I posted a thread around the middle of March asking about the February quest rewards and if they were sent out yet. I was told to post back after the month of March if I hadn't received anything by then. I know I completed the quest requirements, I played
    3 different games for 30 minutes each (The Sims 4, Friday the 13th, and Shadow Warrior), I got more than 2 achievements out of a February games with gold title (Shadow Warrior) and I know I logged into my account on 10 different days because my Xbox's are
    like my cable box's, I basically only watch Twitch, You tube or game.
     
    IIIHeKtIkIII, Apr 2, 2018
    #2
  3. IIIHeKtIkIII
    IIIHeKtIkIII Guest
    Never received February's quest reward.

    Thanks for the help, it's much appreciated.
     
    IIIHeKtIkIII, Apr 2, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    February's quest reward never received

    Thanks for the heads up! We have passed this along to the appropriate team for these promotions, and we will post back when we have additional information to provide.

    Thanks for your patience!
     
    Mister Beep, Apr 3, 2018
    #4
  5. IIIHeKtIkIII Win User

    Never received February's quest reward.

    Hi there,

    Thank you for reaching out to us with this issue. We've collected your info and forwarded it to the appropriate teams. We appreciate your patience on this issue. Thank you.
    Thanks for the help, it's much appreciated.
  6. Mister Taurus Win User

    Never received February's quest reward.

    Hi there,

    Thank you for reaching out to us with this issue. We've collected your info and forwarded it to the appropriate teams. We appreciate your patience on this issue. Thank you.
  7. Mister Beep Win User

    February's quest reward never received

    Thanks for the heads up! We have passed this along to the appropriate team for these promotions, and we will post back when we have additional information to provide.

    Thanks for your patience!
  8. berserkle420 Win User

    February Xbox Quest Mystery Gift not received

    I received the reward for the February Xbox Quest, thanks.
  9. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.
    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
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February's quest reward never received

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