Features are under parental lock despite not being in a Microsoft Family

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

Solution

If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select remove.

If you're unable to clear the message, contact Xbox Support.

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

Solution

If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select remove.

If you're unable to clear the message, contact Xbox Support.

As my child was also an organiser of the family I had to sign in to their profile and could change their settings on their login. Despite being a child if they’re an organiser it disables parent functions. So anyway I got it working but that’s not the best security feature.

Thanks perhaps as you say removing the account from the family and re-adding them as a member may fix that too.

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

Solution

If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select
Remove.

If you're unable to clear the message, contact Xbox Support.

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

Solution

If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select
Remove.

If you're unable to clear the message, contact Xbox Support.