Farming simulator 22 not taking my pre order payment

royfisher1 · Nov 14, 2021

Hi

On series s

So my game declined today I then updated the info with funds available in the account

I now am still awaiting confirmation and payment to be taken

But it’s still saying find a different way to pay

But I’ve updated this and nothing has changed

Any help will be much appreciated

:)

MateusFontana

I suggest you cancel the pre-order and try to do it again, in the first link above I provided you there are instructions on how to do this.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Could you tell me which payment method you are using, please?

- What I can suggest to you, in this case, is to cancel the current pre-order, and make another one, maybe this error is happening due to that. To cancel a pre-order use the instructions in the article below.

https://support.microsoft.com/en-us/account-bil...

- If you have already been billed, you will need to request a refund via the link below.

https://support.xbox.com/en-us/help/subscriptio...

*Thank you in advance for contacting, I hope this can help you.

royfisher1

Hi

I’m good yourself

For the payment I am using visa debit card

Nothing has when out yet

What do you think is the best course of action

MateusFontana

I believe you won't lose the game is still in pre-order the bonus will still be awarded if you buy in this time frame.

royfisher1

Okay will do

Hopefully I don’t lose the offer with the add on

Farming simulator 22 not taking my pre order payment