Fans Get More keys not appearing

Discus and support Fans Get More keys not appearing in XBoX Rewards & Social to solve the problem; Hello: In the Forza Motorsport 7 sweepstakes, one of the ways to earn five keys was to play a Forza game, but I have played for several hours on... Discussion in 'XBoX Rewards & Social' started by Church 458, Oct 12, 2017.

  1. Church 458
    Church 458 Guest

    Fans Get More keys not appearing


    Hello:

    In the Forza Motorsport 7 sweepstakes, one of the ways to earn five keys was to play a Forza game, but I have played for several hours on several of the Forza Motorsport/Horizon sequels and it has already been over 48 hours and I still have not received
    my 5 extra keys. Do I have to wait a little longer? And will there be some sort of grace period for me to use the keys? If I do not receive the keys after the sweepstakes is over, will there be some compensation?

    Thank you for answering.

    :)
     
    Church 458, Oct 12, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    No Loyalty Keys

    Hello TheGodAboveYou,

    In order to get keys for previous playtime in Forza, you must have played a previous Forza franchise game for an hour. Since you have not done this, you have not unlocked the "Fans Get More" keys for previous playtime.
     
    XBLRewards8, Oct 12, 2017
    #2
  3. Hellspawn Death
    Hellspawn Death Guest
    10 plays for preordering FM7 not showing

    I am not getting the 10 virtual keys for preordering Forza Motorsport 7 for the Forza Motorsport 7 Virtual Key Instant Win & Sweepstakes. Everything else works. I got my five keys for being a fan but not the 10 keys. It's been more than 96 hours, as well.
    As you can see there is no check Mark for this. I have a check Mark for being a fan and receiving my 5 keys. I have included 2 screenshots. One showing no check Mark for the 10 keys and one showing my email confirmation for preordering Forza Motorsport 7.

    Fans Get More keys not appearing [​IMG]

    Fans Get More keys not appearing [​IMG]
     
    Hellspawn Death, Oct 12, 2017
    #3
  4. yerfdog65
    yerfdog65 Guest

    Fans Get More keys not appearing

    Same issue here. I've been playing Forza games since they came out. Hundreds of hours. Still haven't seen the extra keys.

    Thanks in advance.
     
    yerfdog65, Oct 12, 2017
    #4
  5. yerfdog65
    yerfdog65 Guest
    I received the 5 extra keys today (won a VIP Membership, which I already have since I purchased the Ultimate Edition Forza 7).

    Thanks to whoever to care of this though.
     
    yerfdog65, Oct 13, 2017
    #5
  6. XBLRewards3
    XBLRewards3 Guest
    Hi Church. The 5 extra keys are awarded 48 hours after registration for those who have played previous games before the start of the promotion. If you played these games after the beginning of the offer, you would not get extra keys. If you played before
    the offer, there may be a delay is receiving your keys. There is a grace period until the 20th to play. Reach out to us again if you don't receive them by this weekend.
     
    XBLRewards3, Nov 3, 2018
    #6
  7. yerfdog65 Win User

    Fans Get More keys not appearing

    Same issue here. I've been playing Forza games since they came out. Hundreds of hours. Still haven't seen the extra keys.

    Thanks in advance.
  8. XBLRewards3 Win User

    Fans Get More keys not appearing

    Hi Church. The 5 extra keys are awarded 48 hours after registration for those who have played previous games before the start of the promotion. If you played these games after the beginning of the offer, you would not get extra keys. If you played before
    the offer, there may be a delay is receiving your keys. There is a grace period until the 20th to play. Reach out to us again if you don't receive them by this weekend.
  9. yerfdog65 Win User

    Fans Get More keys not appearing

    Same issue here. I've been playing Forza games since they came out. Hundreds of hours. Still haven't seen the extra keys.

    Thanks in advance.
    I received the 5 extra keys today (won a VIP Membership, which I already have since I purchased the Ultimate Edition Forza 7).

    Thanks to whoever to care of this though.
  10. XBLRewards8 Win User

    No Loyalty Keys

    Hello TheGodAboveYou,

    In order to get keys for previous playtime in Forza, you must have played a previous Forza franchise game for an hour. Since you have not done this, you have not unlocked the "Fans Get More" keys for previous playtime.
  11. XBLRewards8 Win User

    Forza Promo: Not getting the 5 keys for being a fan

    Hello bcabes13,

    From the FAQ:

    FORZA FANS GET MORE

    Xbox Live Rewards members as of September 17, 2017 who have previously played a game from the Forza franchise for at least one hour on Xbox will be given extra entries to use during the contest, which will be added to your available plays within 48 hours of
    when you register for the promotion.

    • 5 keys (can only be earned once)

    Please allow 48 hours after your registration to see the keys appear.
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Fans Get More keys not appearing

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