Fan turned off during sleep mode on series x

Hi there! My name is Stephanie and I'm more than happy to help you out!

Based on your description, this should be completely normal in sleep mode and since you mentioned that the fan is working normally while it is turned on.

Please observe the console for 2 - 4 weeks if you encounter any technical issues such as power issues or progressing loud mechanical noises within the console, I would advise to have your console checked for its free warranty repair order through this link:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

Kind regards,
Stephanie

When I want to disconnect the electricity from the device, I turn off the device completely through the settings

You should not disconnect the power from the Xbox Series X while it is in sleep or shutdown mode even if the fan does not rotate ???

Hi Arjit!

The fan is already programmed into the system. If it's not necessary to use it, it will not turn on. It's normal that it's turned off if it's on minimal usage like in Shutdown mode or Sleep mode. If you play games or use apps that use a lot of power and resources, your fan should start to work.

Which type of Xbox do you own?

If it's a Series X or S, you no longer have to put it into "instant on" (now called "sleep") mode for downloads to continue once the console is turned off. They will continue in "shut down" (previously called "energy saving") mode too.

In that instance, it's more likely to be some kind of router/networking issue.

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