Family settings/account issue

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jerry

If you try to sign in with your account here:
https://account.microsoft.com/profile

Are you able to do it properly?

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About your friends, right now I'm starting to see reports of gamers for their friends list - missing friends or similar problems with friends and groups

In my case, I'm experiencing missing friends. Right now I only have "7 friends" but I remember to have more.
Probably this is a current or temporary outage.

Hi. My name is Brilliant and I am happy to assist you today.

You can try to verify the birth date on your account: Sign in to your Microsoft account. Select Your info > Edit profile info.

Here you can find more details and ways to solve your query: https://support.xbox.com/help/family-online-safety/child-accounts/why-am-i-asked-for-parental-consent#:~:text=Verify%20if%20you're%20using,Your%20info%20%3E%20Edit%20profile%20info.

These are the details covered in the link above:
1. Verify if you're using a child or adult account.
2. Resolve content restrictions for members.
3. Give consent to create a Microsoft account.
4. Remove yourself from your Xbox family group.

I hope this helps resolve your issue.

You will need to contact support
support.xbox.com/.../contact-us They will be the only ones who may be able to help you.

unfortunately they are the only ones that have the power to tell you your forgotten pass code

Hi

You will have to phone support to help with this matter and you could get them to ring you back by going here support.xbox.com/contact-us