Family Screentime limits not working on Xbox -- how to fix?

Hi CTS_441,

Greetings!

Thank you for posting in Microsoft Community.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



Troubleshooting the Xbox Family Settings app | Xbox Support

Set screen time limits for your Xbox family group | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello,

Try to remove and re-add the member and see if it will make any changes.

As an organizer, you can add members of your household to your family group by using the Xbox Family Settings app on your mobile device.

• Launch the Xbox Family Settings app, and then select the green Accounts icon in the top-right of the Family screen. Select Add organizer or Add child, and then follow the on-screen instructions to send an invitation to someone to join your family group.
  

Add someone to your family group in the Xbox Family Settings app | Xbox Support

Hello,

Yes I have read those links. None of those links address my problem. Please advise. Thank you!

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Thank you for pointing me to Google for an answer I already have. I already use Family Group and have set screentime limits, but the basis of my inquiry is to find a way to limit non-school activities during school time but not allow school time to decrement from screentime allotments for play time.