Family safety and content filtering removal

Hi Martin

You can try changing your daughter’s age filter here:
https://support.xbox.com/en-US/help/family-onli....

If maybe the issue persist. This can be a bit odd but try removing and re-adding your daughter to the family group

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please do the steps below to remove the restriction for the account you are using.

As the organiser, sign in to your Microsoft account on the Xbox console.

Press the Xbox button  to open the guide, and then go to Profile & system > Settings > General > Online safety & family > Family settings.

Select Manage family members, and then choose the profile whose settings you want to adjust.

Select Access to content, and then change the filter to Unrestricted under Access to content & apps.

Hi Jennifer, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

If he is receiving subscription-sharing via the family, he will lose access to it.

The Family Organizer can configure it accordingly, so you don't need to remove the account.

Please, follow these steps:

Open the Xbox Family Settings app on your mobile device, and then go to Settings.

Select Content restrictions, and then under Apply age filters change the age limit that you want to apply to the member’s games, apps, and other content.

Any content that has a higher rating than the selected restriction needs an organizer’s approval.

For more information: https://support.xbox.com/help/famil...-child-content-in-the-Xbox-Family-Setting-app

To download the Family App: https://www.xbox.com/apps/family-settings-app

Hi Ivan Horvat1,

Thanks for the reply.

To answer your question, what I mean is that you are the only one that should tick the Home Xbox option.

I understand it this - first, remove all profiles, then install mine with licence and then 2 kids' profiles. Right?

Yes, this sequence is correct. Please ensure you install the games on your profile before adding your kid's profile.

If you wish not to allow your kids to play few games you installed in your profile, try to remove their access to games through Family apps: Microsoft Family Safety app (or you may check Xbox family settings app).

1. Open the Microsoft Family Safety app.
   
2. Find your family member and tap the Content filters card.
   
3. Tap Apps and games.
   
4. Tap the Apps and games bar and designate the age limit for content they will have permission to access.
   
5. Tap the back arrow button in the top left corner of the screen to automatically update your family member’s content age limit settings.
   

Note: If you approve a request for your family member to download an app or game above their age limit, it will appear under ALLOWED APPS. If you block an app or game, it will appear under BLOCKED APPS.

Source: Filter apps and games with Microsoft Edge - Microsoft Support

Let us know how it went.

Regards,

Hey Chris,

Information on Xbox message filtering can be found here:

https://support.xbox.com/en-GB/help/family-online-safety/online-safety/safety-settings-for-messages

Hope this helps!