Family organizer account no longer active

Thanks for responding.

The family settings can’t be changed?

The organizers email was compromised and receiving thousands of emails a day with email pin verification requests. So it had to be closed.

We have a laptop with settings that we would like to change how can we make changes to the organizer,or the child.

Unfortunately you'll have to first recover the parent account if none of the above helps.

Hi. My name is Brilliant and I am happy to assist you today.

I’m afraid there is no way to release the accounts of your kids from the account that has been hacked except you can somehow recover the account. Account recovery is totally in the hands of the user as support can’t do much in this situation.

This above is stated on a thread with the exact same issue. For more details kindly visit: https://answers.microsoft.com/thread/d9d002ba-eb13-4b43-b284-25066acb67c5

I would like to see the same detailed report for the family organizer (me) as I do for the children on my account. Seems that this feature would be simple to see.

If not possible, is there another way to see my activity in detail either on xbox or PC?

The question is, how to get the same detailed report for the organizer's account. My kids play mostly under my account on the xbox. I'd like to see my account activity.

Hi! My name is Ricardo an independent advisor ready to help you with this situation!

Not possible to find the email of the organizer account from the child account

You can find a forgotten Microsoft account email address by using your Xbox console or several alternative methods. Note that the methods for finding adult and child accounts differ, so go to the section below that matches the type of account you need to find.

https://support.xbox.com/en-US/help/account-pro...