family group rewards

It may be because they removed the ability to transfer points to other members of the family group at the beginning of June. Whether that would affect the system showing the family group I don't know but seems the most logical explanation for it

Yes, you can join a family group on Xbox after previously leaving. However, please note that family group features and availability may vary depending on your location and account settings. Below are general steps for joining a family group on Xbox:

Open the guide on your Xbox console by pressing the Xbox button on the controller.

Navigate to the left and select your profile at the top of the guide.

From the drop-down menu, select "Add or Change" under the "Family" section.

You will be presented with different options to join a family group. Select the option that best suits your needs. There may be an option to join an existing family group or to create a new one.

Follow the on-screen instructions to complete the family group joining process. You may be asked to provide certain information or agree to the household terms and conditions.

Remember that to join a family group, you need to be invited by someone who is already part of the group or who is the administrator of the family group and sends invitations to other accounts.

No, it is not. I thought I mentioned in the post that I even tried adding it to a family group, tested the settings, and then switched it so that it was the manager of the family group. Neither of those things worked. It is now not part of a family group. In addition, each of the times I attempted to access the settings from the account that was only listed as a member, not as the owner of the family group, I was unable to even get to the page that displays the settings. This leads me to believe that being part of a family group has no bearing on the issue at hand.

Hello! Thank you for responding quickly.

When signing into the family group link you provided on the parent account, it shows the "Your Family" list, under which is only "You" and no others. The child account or any other members are not there. When signing in with the child account, it takes me to the "Your Overview" in the Family Safety screen. Maybe I'm missing something but it doesn't seem like I can view the list of members of the family group from the child account anywhere, excepting the main account screen towards the bottom where it lists the "Discover", "Family", "Rewards", and "Outlook", where it shows the parent account as the group organizer. Clicking on that takes me to the family safety overview screen mentioned above, although I assume that is intended.

I wish I could provide more information, but if there is anything you need in order to help more, I'll be glad to give it.

Hi, this can be a bit odd but can you try leaving the family group and try once you're alone?
(If you're the only family organizer in the group please add first another account as family organizer (or you can create a new one for this purpose)

If everything looks good outside the family group. Go back to the group and try again once you're in (don't forget to add yourself as family organizer)