Family group question regarding send cash to my son

Hello as mentioned down below, please be aware that a possible charge back to bank and be looked at as fraud. This would be something that would cause the account to be suspended possibly. XBox feels as though you should be aware of your account and where you are sending funds to. Only option is maybe to gift the item from the dormmate account to the one he actually uses.

Hi Danny. My name is Kyle and I'm an independent advisor. Please note that this is a community forum, we cannot access account details to help refund purchases.

If the purchase doesn't qualify for a refund, then I'm afraid nothing more can be done from here. Funds cannot be transferred between accounts.

Note that filing a chargeback with your bank will likely result in your Microsoft/Xbox account being suspended temporarily, or even permanently.

Please reach back if you have further questions.

Thanks 👍🏻 I will speak to the bank

I’ll clarify my question. My wife and son are in a “family” group and my daughter and I are in a separate “family”group. Is there a way to combine the both and make one family? My wife tried to invite us to the family she created but that didn’t seem to work.