Family Face Off rewards Level 3

ProfChaosMSU52 · Jan 2, 2018

Hello,

My level 3 rewards for the family face off still have not deposited into my account. When will these be awarded?

Thanks,

Nick

:)

ProfChaosMSU52 · Jan 2, 2018

Family FaceOff Level 2 & 3 Rewards

Hello,

I completed all levels of last months Family Face Off rewards and have not gotten credit for levels 2 & 3. When can I expect these to be credited to my account?

Thanks,

Nick

BryanCable · Jan 2, 2018

Xbox Family Face-Off Mission- Did not receive credit for level 2 or level 3

I purchased Assassins Creed Origins and earned 6 achievements in December, but I did not receive Rewards Credit for level 2 or level 3 from the Xbox Family Face-Off Mission.

Can you please correct this? Let me know if other information is needed.

XBLRewards8 · Jan 3, 2018

Hello ProfChaosMSU52,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

XBLRewards8

Hello ProfChaosMSU52,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

XBLRewards8

Hello Rods7on,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending shortly.

Smwutches

You'll need to post in the Xbox Rewards Questions support forum in order for support to check into it for you.

XBLRewards8

Hello ksattop0,

As stated in the FAQ for this offer, only games are eligible. Purchases of add-ons or DLC are not eligible.

Level 1: Show Some Respect (UNLOCKS LEVEL 2) — Earn 5,000 Rewards Credits for spending at least $60 before tax on digital titles featuring families from the Microsoft Store. Digital games include the Gears of War franchise, Mortal Kombat X, the Assassin’s
Creed franchise, and Rare Replay, while digital movies and TV shows include National Lampoon’s Christmas Vacation, The Simpsons, and Family Guy. Please see Question 2 for a complete list of eligible content.

XBLRewards8

Hello bcabes13,

As was stated in the offer FAQ:

When will I receive my Rewards Credits?

After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

Since you only earned your last achievement on December 29th, that was only recently processed. We see the Credits are currently pending in your account. Once our system processes that you have completed level 1 and 2, it will award level 3.

Family Face Off rewards Level 3