Family Face Off Purchase Question

Discus and support Family Face Off Purchase Question in XBoX Rewards & Social to solve the problem; Hello, I purchased the Gold edition of Assassin's Creed Origins and none of the purchase has shown up on the My Missions Family Face Off page. Does... Discussion in 'XBoX Rewards & Social' started by LateCoffee, Dec 19, 2017.

  1. LateCoffee
    LateCoffee Guest

    Family Face Off Purchase Question


    Hello,

    I purchased the Gold edition of Assassin's Creed Origins and none of the purchase has shown up on the My Missions Family Face Off page. Does the purchase of the Gold edition not count at all?

    Thanks,

    Terry Stewart

    :)
     
    LateCoffee, Dec 19, 2017
    #1
  2. LateCoffee
    LateCoffee Guest
    Family Face Off Question

    Hello,

    I purchased the Gold Edition of Assassin's Creed and have not seen any change in the My Missions Family Face Off page. Does the Gold Edition not count at all towards the $60 purchase?

    Thanks,

    Terry Stewart
     
    LateCoffee, Dec 19, 2017
    #2
  3. Darkhawk Ninja
    Darkhawk Ninja Guest
    Family Face Off Question

    Hi LateCoffee,

    From my experience with the Rewards Program, the requirements for missions are very specific and you must complete the mission exactly as it is written to get credit. Here is the link to the FAQ for this mission:

    Xbox Live Rewards

    Read through it and make sure you hit every qualification and let us know. I don't see the Gold edition listed in the qualifying games on that FAQ, so it might not count, but that would need some clarification from XBL Rewards Support.

    ______________________________________________

    Hit Upvote if this Helps!
     
    Darkhawk Ninja, Dec 19, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Family Face Off Purchase Question

    Hi LateCoffee. It takes up to 96 hours for offers to update. We see your purchase was made on 12/19, and it will qualify for the offer.
     
    XBLRewards3, Dec 20, 2017
    #4
  5. XBLRewards3 Win User

    Family Face Off Purchase Question

    Hi LateCoffee. It takes up to 96 hours for offers to update. We see your purchase was made on 12/19, and it will qualify for the offer.
  6. Darkhawk Ninja Win User

    Family Face Off Question

    Hi LateCoffee,

    From my experience with the Rewards Program, the requirements for missions are very specific and you must complete the mission exactly as it is written to get credit. Here is the link to the FAQ for this mission:

    https://rewards.xbox.com/en-US/faq/#family_201712

    Read through it and make sure you hit every qualification and let us know. I don't see the Gold edition listed in the qualifying games on that FAQ, so it might not count, but that would need some clarification from XBL Rewards Support.

    ______________________________________________

    Hit Upvote if this Helps!
  7. XBLRewards8 Win User

    Family Face-off

    Hello ksattop0,

    As stated in the FAQ for this offer, only games are eligible. Purchases of add-ons or DLC are not eligible.

    • Level 1: Show Some Respect (UNLOCKS LEVEL 2) — Earn 5,000 Rewards Credits for spending at least $60 before tax on digital titles featuring families from the Microsoft Store. Digital games include the Gears of War franchise, Mortal Kombat X, the Assassin’s
      Creed franchise, and Rare Replay, while digital movies and TV shows include National Lampoon’s Christmas Vacation, The Simpsons, and Family Guy. Please see Question 2 for a complete list of eligible content.
  8. XBLRewards8 Win User

    Xbox family face off

    Hello NFG BaldingChad,

    Only purchases made during the offer period are eligible for the offer. Since your purchase of Assassin's Creed Origins was in November, achievements from that game were not eligible for this offer.
  9. XBLRewards8 Win User

    family face-off rewards

    Hello Rods7on,

    Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending shortly.
Thema:

Family Face Off Purchase Question

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