Family exists but organizer's account seems to be deleted

Discus and support Family exists but organizer's account seems to be deleted in XBoX Accessibility to solve the problem; I found out about this when minecraft wouldn't allow online access after migration. It seems I'm in a family, so I asked my organizer to remove me. We... Discussion in 'XBoX Accessibility' started by Inaka_, Jan 25, 2025.

  1. Inaka_
    Inaka_ Guest

    Family exists but organizer's account seems to be deleted


    I found out about this when minecraft wouldn't allow online access after migration. It seems I'm in a family, so I asked my organizer to remove me. We went through all of his ms account, none show the family interface where he should have been able to remove me. No matter how, I am also not able to figure out his account email or anything, since literally nothing is shown when clicking on his "account". Is there any way to figure out if my family is bugged or how to actually get the email of the account so we can proceed further. I have not found any resource to this online till date. I hope this can get resolved rather quickly. Thanks in advance for any response on this.

    :)
     
    Inaka_, Jan 25, 2025
    #1
  2. MoeZArts Win User

    Change Organizer to Member

    I believe there should be at least one organizer so once you add or change an existing account from member to organizer using the current admin account, you should be able to make the changes:

    https://support.microsoft.com/en-us/help/12417/microsoft-account-add-members-to-family
  3. Ronnieee Win User

    Unable to redeem game code with error PUR-MaturityRatingsDenialUserInFamily

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help in redeeming your code.

    It seems that the error is due to your account being a child account and maturity ratings is blocking you for this.

    If I may ask, are you part of a family organization?

    Please check that here:

    https://account.microsoft.com/family

    If you are part of a family organization, please have the organizer check your maturity ratings and make changes to it from there.
  4. Ricardo Lechuga Win User

    family organizer account

    Hi! My name is Ricardo an independent advisor ready to help you with this situation!

    Not possible to find the email of the organizer account from the child account

    You can find a forgotten Microsoft account email address by using your Xbox console or several alternative methods. Note that the methods for finding adult and child accounts differ, so go to the section below that matches the type of account you need to find.

    https://support.xbox.com/en-US/help/account-pro...
  5. andersonpassos Win User

    How do I make my child the adminstrator on his laptop in Microsoft Family?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    Family Organizer Account: Ensure that you are logged in with the Microsoft account that serves as the Family Organizer. Only the Family Organizer has the authority to manage family settings.

    Family Safety Website: Visit the Microsoft Family Safety website (https://account.microsoft.com/family/) and sign in with your Family Organizer account.

    Account Management: Locate your child's account within the family group and click on it. Look for options related to account management or permissions.

    Admin Privileges: Review the settings and permissions assigned to your child's account. There might be an option to grant administrative privileges or elevate their account to the administrator level.
  6. JosefLBohorquez Win User

    Removing child restrictions from an account

    You need to log in the accou that has the family organizer badge.
    With that account you can change the privacy settings of the other accounts.

    Or also remove and re-add the other accounts as family organizers
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Family exists but organizer's account seems to be deleted

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