Family Child Account

There is two ways that MS determines if an account is a child account.

1. DOB on the account when the account is originally setup.

2. If it is in a family as a child account.

Until an account reaches its 18th birthday from the DOB when it was originally setup it is REQUIRED to be in a family as a child account.

It will NOT always graduate to an adult account once it hits 18 sometimes you have to sign into any adult account at account.microsoft.com/family and remove the child account from the family at which point
it will be put into its own family as an adult

Keep in mind that it will allow you to remove the child account from the family even if the DOB is under 18 but the child account will NOT be able to do anything until its added back to a family as a child
account.

So in your situation the first thing I would try and do is sign into the adult account at account.microsoft.com/family and remove the child account from the family and see if that fixes your situation.

Are you possibly still under a family as a child?

There are two ways to be considered a child.

1. DOB on account when it was originally setup. This will require the account to be setup in a family as a child account that would have an adult to control its options.

2. If it was originally setup as a child in a family with a child account and it reaches the age of majority (18 in most countries) and is still under a family as a child account then it would still be considered a child account. To fix this you would just
need to sign in with the adult account at account.microsoft.com/family and remove yourself from the family.

This will put you into your own family as an adult AS LONG as your DOB when your account was originally setup is truly over the age of majority. If it is not then you would not be able to do anything on your account till you are added back to a family as
a child account.

No, my account is not a child's on a family account. It says that I am an adult on my family's account, not a child.

That's correct as they are child accounts and you mentioned they haven't been added to the family, in the account that manage to enter the privacy settings leave the current family even if there no one else in that family, after this log out of the family site and restart the browser

Once done with that create the family again, with that account being the organizer, and add the child accounts, remember that child accounts can't be organizer they must be added as childs, and check each account on the family site prior to this to verify that they aren't linked to other families

There are 2 ways for an account to be seen in the system as a child account.

1. The DOB on the account when it was originally setup. There is no way to change this in the Xbox profile side of things.

2. If it is part of a family as a child account. Even as an adult an account can be added to a family as a child and the system will see it as a child account. You can sign into your account at account.microsoft.com/family and it will tell you if you are
in a family and whether you are an adult or child in the familly. If your account is the only one on the page that means that you are the only member of the family and the account is considered an adult account.