False Suspensions

Discus and support False Suspensions in XBoX on Consoles to solve the problem; I have got suspended for harassment after i have already got a communication ban 2 days ago, so how in the world could i be possibly harassing anyone?... Discussion in 'XBoX on Consoles' started by Xenu Zunanee, Oct 11, 2017.

  1. Xenu Zunanee
    Xenu Zunanee Guest

    False Suspensions


    I have got suspended for harassment after i have already got a communication ban 2 days ago, so how in the world could i be possibly harassing anyone? Some one please enlighten me, preferably the XBLPET aka enforcement people.

    :)
     
    Xenu Zunanee, Oct 11, 2017
    #1
  2. Dadwhite
    Dadwhite Guest
    False suspension

    If you believe the other plays that "verbally abused" you in the party, then there was probably a code violation on their part. If so, then you can report them players selecting their gamertags in recently played players and select the report option. this
    will go to the enforcement team and be investigated.
     
    Dadwhite, Oct 11, 2017
    #2
  3. JhonSnow777
    JhonSnow777 Guest
    False suspension

    Hello DGylling

    You must sign in there with your account "where the Moderator
    Leonzo G says" and there you will find an orange hammer on the first page that you would click on and it will
    show you your enforcement history and if the suspension is eligible there would be a link there to click on to file for a
    case review.

    Case Review:
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    A case review will allow you to appeal your suspension which an enforcement agent will look at your case again and determine if they can lift the suspension sooner.



    You can also find more info here:

    Xbox Live Suspension

    Xbox Enforcement | How Do I

    Xbox Live Reputation System

    Xbox Enforcement | How Do I

    Your Reputation Level

    Xbox Enforcement | Reputation
     
    JhonSnow777, Oct 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    False Suspensions

    The enforcement team does not use the forums. For information about the suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com

    Investigations take time so suspensions are not always issued the same day as the action. So both suspensions could be for actions that took place weeks ago.
     
    Smwutches, Oct 11, 2017
    #4
  5. Xenu Zunanee
    Xenu Zunanee Guest
    . how do i contact them after i already did the review
     
    Xenu Zunanee, Oct 11, 2017
    #5
  6. Smwutches
    Smwutches Guest
    You can't. A case review is the only way to contact them. If they upheld your suspension, there is nothing else you can do.
     
    Smwutches, Oct 11, 2017
    #6
  7. But you can't directly contact the enforcement team through their website so you've basically just told this guy and the rest of us to shut up and wait for the ban to be lifted, thanks a lot. You do your job really well.
     
    Chabuddy Jamie, Oct 20, 2017
    #7
  8. An Old Freak
    An Old Freak Guest

    False Suspensions

    Smwutches gave the correct answer.

    Just because you do not like the answer, that does not change the facts.
     
    An Old Freak, Nov 1, 2018
    #8
  9. Mister Mascot Win User

    Suspension Falsely?

    Hey there Mr Clappy Feet,

    The Enforcement teams don't use the forums at all and they only communicate through a

    Case Review
    . 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember
    that all suspensions are only enforced when a breach of the Code of Conduct or Terms of Service has happened.

    One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

    If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

    HERE
    , however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

    Code of Conduct
    , which you should review prior to filing the review. If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. onlyMrSwitch Win User

    False suspension

    Yes i am currently getting this as well I just spend over 2 hours messaging xbox help and nothing has changed, also I cant send people messages on my account
  11. An Old Freak Win User

    False Suspensions

    You can't. A case review is the only way to contact them. If they upheld your suspension, there is nothing else you can do.

    But you can't directly contact the enforcement team through their website so you've basically just told this guy and the rest of us to shut up and wait for the ban to be lifted, thanks a lot. You do your job really well.
    Smwutches gave the correct answer.

    Just because you do not like the answer, that does not change the facts.
  12. Chabuddy Jamie Win User

    False Suspensions

    You can't. A case review is the only way to contact them. If they upheld your suspension, there is nothing else you can do.
    But you can't directly contact the enforcement team through their website so you've basically just told this guy and the rest of us to shut up and wait for the ban to be lifted, thanks a lot. You do your job really well.
  13. ImTheMetalLord Win User

    False Suspension

Thema:

False Suspensions

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