False Account Suspension

My account got banned for harassment and abuse

and all i did was left my game on for 2-5 hours and came back with a suspension

:)

 

false account suspension

so earlier today i was minding my own business playing on grand theft auto v online which as we all know from experience is a game which is meant for mature people. And again as well all know it has swearing, violence, and many other things in it . But after
this one person by the name of [Mod Removed] continuously griefed me in the session by killing me repeatedly whilst being in a jet and just ruining my experience in the game i decided to leave the game but before that i was a little salty for being killed and
decided to send him a message which read "kys" which can have a various amount of meanings but even if it were taken as the wrong way this should not be suspension worthy due to the fact of them playing a game which had all of this kind of language and violence
in it. so i believe that if they are to be playing a game which involves violence and foul language that they should man up and deal with language instead of complaining about it when they are playing a game that is full of it .

 

false account suspension

Calling out gamertags is not allowed on the forums.

The enforcement team do not use the forums.

The age rating on a game applies to single player content & only means someone under that age can not buy that game,doesn't mean they can not play it.

Age ratings do not apply to the online part,something every game with online tells you.Everything you do on xbox live must be rated E for everyone no matter what game you are playing.

From what you posted the message you sent was a severe violation of the code of conduct.

If you want to file for a case review (if eligible) then go to the enforcement site
here but I highly doubt you'll get the suspension overturned,that's assuming that was even the message you were suspended for.

 

Only the enforcement team deals with suspensions and bans. The only way to reach them is by filing a case review if your suspension is eligble for one.

As a side note suspensions and bans only take place after an investigation. Most bans/suspensions dont take place at the same time of the offense. It would have been for something done weeks ago or even longer.

 

Nope

I already appealed spoke to live chat

and got told to come here

 

Support is gave you incorrect information then. No one on the forums can help with enforcement issues.

They have a history of sending people to the forums when they dont know what to do or tell you.

A case review is the only way to reach the enforcement team.

 

i already sent a case review then called live support and they told me to post on forums and a Xbox ambassador will help

 

As mentioned,support have given you the wrong info.

The enforcement team do not use the forums.

All anyone here can do,including ambassadors or support staff,is direct you to the enforcement site
here for more info & to file for a case review if eligible.

If you have already done that then you will have to wait for the decision.If the decision gets upheld (most likely) then you will have to wait out your suspension.

Support often tell people to come to the forums because they can't help & do not know what else to do.This is incorrect.

Enforcement matters are not dealt with on the forums.

Ambassadors do not work for Microsoft,we are just volunteers who give up some of our free time to help fellow gamers when we can.