Fallout 3 unlock code with Fallout 4 on Xbox Live

I pre-ordered Fallout 4 on November 9th through Xbox Live, have not received a Fallout 3 code.

Hello! I bought The consol with fallout 4 cd at the time fallout 4 was relesed and I got the code for fallout 3 with it. Fallout 3 is an xbox 360 game from The start could that be a problem trying to download to xbox one?

Makes no sence selling a box with fallout 4 to xbox one and a redeem code for fallout 3 to xbox 360 😑👈

Xbox One customers (for both digital and physical copies of "Fallout 4 - Xbox One"): Please note that for the extra pre-order bonus of "Fallout 3," backwards compatibility for Xbox 360 is not available until 11/12. Physical copies of Fallout 4 have the code
for "Fallout 3" packed in-box. For digital copies of "Fallout 4," the "Fallout 3" game code will be delivered separately within 7-10 days to the user’s Xbox Messenger center.

Xbox One customers (for both digital and physical copies of "Fallout 4 - Xbox One"): Please note that for the extra pre-order bonus of "Fallout 3," backwards compatibility for Xbox 360 is not available until 11/12. Physical copies of Fallout 4 have the code
for "Fallout 3" packed in-box. For digital copies of "Fallout 4," the "Fallout 3" game code will be delivered separately within 7-10 days to the user’s Xbox Messenger center.

Promotion : free fallout 3 code with digital purchase of fallout 4

Date of purchase : 24th july 2015

Issue : my fallout 3 code has either not been send or it has expired

I would be grateful if you could resend the code either email or xbox live.