Fallout 3 Code Received but Error when entering

GlennCrane · Dec 13, 2015

Hello,

I received my fallout 3 code, however when I try to enter it, it initially recognises the code.

After I click Redeem code, and enter the characters it says ' Fallout 3 prepaid code', then I click next and it says

Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.
But there is no code, the only other information is this at the bottom of the page
Xbos-0x80153016
643dc30d-c102-43bd-8366-f868004d2204
2015/12/14 - 04:18:13 UTC

:)

Brohaken · Dec 13, 2015

Cant redeem fallout 3 code

my cousin brought me a fallout 4 disk from australia it had a fallout 3 code in it but i get an error when entering it pls help

UntimelyDeath03 · Dec 13, 2015

Free Fallout 3 code with digital purchase of Fallout 4

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

Date of purchase: January 4, 2016

I get error code 0x80150017 when I try to redeem my Fallout 3 code.

Additional comments: I received my code on January 13. I've tried redeeming the code, but get the same error. I was directed by customer support in chat to post this thread.

Mister Maka · Dec 15, 2015

Hey there Glennuk1!

Please be sure the region of your account is tied to the correct region. Cross-region accounts aren't supported and cause issues when trying to redeem codes. If you're still having trouble with redeeming the code even after setting your account to the correct
region, Phone/Chat support will be your best point of contact with code redemption trouble.

Mister Maka

Hey there Glennuk1!

Please be sure the region of your account is tied to the correct region. Cross-region accounts aren't supported and cause issues when trying to redeem codes. If you're still having trouble with redeeming the code even after setting your account to the correct
region, Phone/Chat support will be your best point of contact with code redemption trouble.

Smwutches

What error message/error code do you see when you try to enter the code? Keep in mind that Fallout 3 is region locked. So if you are not in Australia, the code will not work.

Mister Beep

Hey RahulDDeshmukh,

Which error code are you receiving when you try to redeem Fallout 3? Post up the error code you're getting so we can further assist.

DENAz666

Hey mate,

The codes can take up to 10 days to be sent out, so it could just be that its still on its way

Just wait a few extra days, and if you still haven't received it, then create a thread containing the following information:

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
Date of purchase: “[Insert date]”
Issue:
- “I have not received my Fallout 3 code after 10 calendar days.”
- “The message with my Fallout 3 code has expired.”
- “I get error code [insert error code] when I try to redeem my Fallout 3 code.”
- “Other [insert details of issue].”
- Please also include any other relevant information you feel would be helpful, remembering not to share any personal information.

Cheers

Denaz

BBQpicklesauce

This was a code from a promotional insert I received in my Fallout 4 game. When I enter the code it says it's invalid and it was a brand new never opened game when I bought it.

Fallout 3 Code Received but Error when entering