Failure to Login

Have you tried doing a full reboot of your console?

Shut it down, then unplug it from the wall for a minute or so. Plug it back in and boot it back up, then see if you can sign in.

If you've already tried that or if it doesn't work, you could try removing and re-adding your profile. That will also delete your local game saves, but as long as your console has been connected to Xbox Live, your saves will be backed up in the cloud and
will sync as you launch games/apps, assuming you can sign in and get things working again.

Lastly, you could try a factory reset, choosing the option to keep your games/apps installed. Again, that will wipe your local saves out, but the same thing applies about them syncing via Live. You will also have to manually set up a couple of things again,
such as any device control stuff you're using, or custom network settings, but the process doesn't take long and is reasonably painless.

have you had any success in getting this working because i am having the same problem.

Are you logged into the PC with your Microsoft account? I just launched Astroneer with no issue via the Xbox app and directly by just using the program icon. You may want to sign out and back in.

yes i am, maybe there is something i am missing, i tried that to, no result.

Hi there,

It's possible that there could be an issue with connecting your profile to the game's servers. Seeing that it is a game preview and it's not a full release, issues can arise and in fact are common and warned about when purchasing the game.

It's best to try and get in contact with the developers of this game and see what the status of their servers are.

• https://astroneer.space/
• https://forum.systemera.net/

Hello Talented,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad