faill code

Hello;

I acquired the following code as of 04/09/2018:

[Mod Removed]

on a platform that resells it and when using the code I got the message saying that it has already been used.

I would like to have the date and time of activation of last please.

Thank you

:)

 

Faille de bannissement

Hey there.

I'm afraid we aren't able to help out with Enforcement actions here on the forums. For all details and information, be sure to check out
Enforcement.xbox.com.

Thanks a ton for your understanding and patience with this!

 

New Twitch update is broken!

Same thing here. Even doing the troubleshooting steps.

Xbox One is a "day one" faill ever...

 

First please remove that code from your post for security reasons.

Also, please check this page to see if it redeemed as sometimes it says it's already used when you actually just redeemed it:

https://account.microsoft.com/billing/orders#/

Otherwise, what was it for?

-----------------

Xbox support can only tell you if the code is active or used, they can't give times when it was redeemed unfortunately.

I would suggest contacting the place where you bought the code about a refund if it's not on your account.

It would be wise to only buy codes from official sources like stores with the prepaid cards and websites like xbox and amazon (sold by amazon, not marketplace), not 3rd party websites.

 

thank you for your reponce I do not see or are located the deletion of the message poster

 

Where did you buy the code from?

 

Contact the reseller and ask for a refund or a new code.

 

DvilHiX ,

You would have to
contact support to get that kind of information. They would have to test the code for the specifics.