Failed to add games to customized group

smdfxdm · Aug 31, 2018

Hi Experts,

As title.

No matter how many times I tried, it always failed. I'm not sure whether it's impacted by this service issue recently.

But as the hardcore game player, I really want to categorize my purchased games, that will make me feel good. Thanks.

BRs,

Fisher

:)

WPAK · Aug 31, 2018

game add on failed to re download..

Hi there,

you can go to this link
account.live.com/summarypage.aspx and see if the linked email addresses are correct,

als check this proof setup here:
account.live.com/.../Manage

When changing a proof email setting, that will take 30days.... what I've heard

Tr4n5gre55or · Aug 31, 2018

game add on failed to re download..

just tried in internet explorer, it comes up with page saying about sending me a new code..

but the email it is showing is very strange as it is 1 I havent used for YEARS and would not have chosen for an alternate email..

I would of thought the new code would have been sent to my account email as Im getting emails for these replies, just not the new codes...

denis97g · Aug 31, 2018

Hi! I'm not sure it will fix it but have you tried power cycling your console?

XBF Aaron G · Nov 2, 2018

smdfxdm,

At this time our services were a little out of order due to certain circumstances so there were a lot of our systems that were having minor issues. Everything should be smoothed out by now If you still having issues please reply.

XBF Aaron G

smdfxdm,

At this time our services were a little out of order due to certain circumstances so there were a lot of our systems that were having minor issues. Everything should be smoothed out by now If you still having issues please reply.

denis97g

Hi! I'm not sure it will fix it but have you tried power cycling your console?

Akujin1

add me looking for a group that dont quit after the first fail.

vsp820

Thanks for the reply. I have absolutely no problem posting a “Looking for a Group” post I have created. My problem is when I try to create a “# custom tag “ it will not let me add that custom tag to my post. It will let me create the custom tag but either it will not add it or I am pushing the wrong key to add the created custom tag to my post. The pics provided show me creating the custom tag and which key I am using to add the tag. Any help appreciated.

StuartATrueRed

That's the way it is now, you can add groups to your home screen though. More info on that here https://support.xbox.com/en-GB/help/account-profile/customize-xbox-home/customize-your-home

Failed to add games to customized group