Failed appeal on ban of profile picture, need help

there is no way to speak to them and no one here or at Support can contact them

I suggest only using officially provide provided profile pictures, that should prevent any further suspensions

Almost all my friends have custom pictures, yet you are telling me its not safe for me to do the same even though my picture is perfectly fine for social media?

That would all be up to the enforcement team and they do not use the forums. Any information would be on the enforcement site. If they denied the appeal, all you can do is wait it out.

There has to be some way to speak to them, because I still don't get whats the problem with my picture. How am I to prevent bans in the future?

there is no way to speak to them and no one here or at Support can contact them

I suggest only using officially provide provided profile pictures, that should prevent any further suspensions

That would all be up to the enforcement team and they do not use the forums. Any information would be on the enforcement site. If they denied the appeal, all you can do is wait it out.

Hello Missoum R, my name is Vanessa, and I would be happy to help.

I'm sorry to hear that your Xbox account has been suspended.

I understand that you're frustrated and disappointed, and I'd like to help you resolve this issue.

Based on the information you've provided, it sounds like your account was suspended for a player picture that was deemed to be "hate speech."

To appeal the suspension, you can follow these steps:

Sign in to the Xbox website.
Click the "Support" link at the bottom of the page.
Click "Appeal a suspension."
Follow the on-screen instructions.
In your appeal, you must provide information about the player picture that was the cause of the suspension.

You must explain why you believe the picture is not "hate speech."

You may also provide evidence to support your argument.

If your appeal is approved, your account will be reactivated.

If your appeal is denied, your suspension will remain in effect and you will need to wait.

As for the possibility of getting rid of the suspension without appealing, there is no guarantee that this will work.

Banned/Suspended Accounts: https://enforcement.xbox.com/

(This is the only option to resolve this situation, there you can see the ban and appeal in case the ban is permanent or lasts for months.
If the ban lasts for days, an appeal cannot be made.)

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.