Faild to connect to Gears of War services

daminor26 · Nov 7, 2016

Hey, guy's I'm French so my English is not perfect.

But I just by Gears of War 4 Ultimate Edition (100€) in the Windows Store for PC. The first day the game was okay, no problem.

But the second day I play, when I launch the game I have this message :

So there is write in English 'Connection to Gears of War services is not possible'

I don't know how to fix that, I can play in solo, what can I do ? I can't play but I buy it 100€ and I can't play ?

And when I click on horde I have this message :

I already re-donwloaded and re-instaled the game but always this error :'(

Thanks to help me.

:)

SiA Zombie · Nov 7, 2016

Unable to connect to Gears of War services

Been trying to connect to online gears to finish co-op campaign but I've been getting error message BIGELOWE and that I need a Xbox live account to play. Does anyone know about this issue?

radamanthyspl · Nov 7, 2016

Unable to connect to Gears of War services

Hi,

this has been going on for a week+ now, on two consoles, One elite and One X. Top right corner says it's connecting and doesn't pull profile data, nothing. Can't play horde, can't play competitive.

Cable and wifi, NAT verified as open, all services available, everything power-cycled, what else do I do?

Location: Poland

Christian Abudinen · Jul 7, 2018

Oh man, I have te same problem... its been like this for weeks, cant connect to horde mode nor multiplayer, even single player does not work since it can't sync, something wrong with the game, or windows 10!!! Please Microsoft fix ASAP!!!

Wishcatcher · Nov 2, 2018

Hello,

If you can play with other game, its an ingame issue so contact their own support > Gears of War - Official Site

If its with all games > please try another game , and reply to us with the error code.

Regards,

Christian Abudinen

Oh man, I have te same problem... its been like this for weeks, cant connect to horde mode nor multiplayer, even single player does not work since it can't sync, something wrong with the game, or windows 10!!! Please Microsoft fix ASAP!!!

Wishcatcher

Hello,

If you can play with other game, its an ingame issue so contact their own support > https://gearsofwar.com

If its with all games > please try another game , and reply to us with the error code.

Regards,

Rook 086

My Xbox says update faild when I connect to internet and it shows a x on Xbox live please rally

Teh FireFox

I found this online that can offer some troubleshooting tips for your problem:

Also it seems other players have encountered similar issues, try a hard power cycle for aprox. 3 mins on your modem and router, this will refresh your ISP's DHCP settings on your equipment which could potentially cause issues with handshake connections with
xbox live.

The vast majority of reported Bigelowe errors are due to incorrect account permissions

Xbox Live Gold membership is required to access Gears of War 4’s online features.
Gears of War 4 is rated M for Mature. If your Xbox account settings block M rated titles or online play, you cannot access Gears of War 4’s online features.

Poor internet connection quality due to instability, network speeds or both.

Gears of War 4 does not support low speed or unstable connections. Our minimum requirement for online play is 0.1MB/s upload and download speed, but we recommend at least 0.5MB/s upload and download speed for a stable experience.
Playing Gears of War 4 via a mobile internet (3G/4G) device or tethering may cause Bigelowe. Connecting via mobile internet is not recommended or supported by Gears of War 4.

Some ISPs have issues with communication to ports required for the Gears of War 4 services

Some internet service providers are causing communication issues with the Gears of War 4 services.
We are gathering a list of ISPs for awareness and will publish a list soon.

A known issue where your profile will not load from Gears of War 4 Services

This issue will not impact or corrupt your profile, but will prevent you from accessing Gears of War 4 services (which will result in the BIGELOWE error)
As of the July Update, we can now track most instances of this occurring and unblock your profile as quickly as possible. Please allow up to 5 days to be unblocked.
We are working on a permanent fix for this issue and hope to deploy it in the near future.

A known issue where your profile cannot contact the correct service in Gears of War 4

This issue accounts for roughly 10% of reports. We are working on identifying a solution and fixing this in a future update.

Antonio Vitor-[xboxv

I have the same problem though even in single player games...weird

Faild to connect to Gears of War services