Fail to buy colecction after crash internet and no gold returned

Discus and support Fail to buy colecction after crash internet and no gold returned in XBoX Games and Apps to solve the problem; yesterday i buy sea collection 2 whit earned gold. the gold was taken and download started, but then lost internet conection. today open the game... Discussion in 'XBoX Games and Apps' started by Krisroga, Jun 18, 2016.

  1. Krisroga
    Krisroga Guest

    Fail to buy colecction after crash internet and no gold returned


    yesterday i buy sea collection 2 whit earned gold. the gold was taken and download started, but then lost internet conection. today open the game and show a message "the buy is not on the store", and no restore gold used to buy. lost gold and canot buy
    colection again.

    :)
     
    Krisroga, Jun 18, 2016
    #1
  2. Spons83
    Spons83 Guest
    Xbox One X Major Crash!

    After 2 days my X1X Crashed en restarted during gaming, After the reboot it went well for 2 days. After that there was the Major crash.

    The problems after the crash.

    - Wont turn on, only hear a xbox bleep sound and turned off. ( serveral times )

    - Xbox turns on for 10 sec and turns off.

    - Xbox sometimes turn on with black screen and no menus.. And after some minutes it crash again.. and reloop start over!

    What i have tried.

    - Unplug the Xbox one X from power waited for a minute ( no reaction )

    - Put the Xbox one X directly to wall plug.. ( no reaction )

    I returned the xbox one X to the store... I will get a new one ( Have to wait because they are out of stock! )

    But i want to know is this another launch problem??
     
    Spons83, Jun 18, 2016
    #2
  3. smeeky
    smeeky Guest
    2014-02-03 Classic daily challenge

    An update. After 5 Feb with no problems, the problem returned on 6 Feb. This time it is affecting the Golden Tile easy challenge.
     
    smeeky, Jun 18, 2016
    #3
  4. TimesTheory Win User

    GOLD MEMBER - Cannot download ANY free games?

    I bought my Gold on my laptop, it shows here on the website I am gold also. I tried buying Fable 3 from the website but ti's saying $19.99 unless I buy gold. I was finally able to buy Crash Course after trying to make my purchase here online so I was hoping
    I could do the same with Fable 3.
  5. PaltryAmoeba564 Win User

    2014-02-03 Classic daily challenge

    Breaking news: Feb 6 the problem returns. This time its the 1-star Gold Tiles challenge that's corrupted & crashing the app. :-(
  6. Moonras2 Win User

    Xbox Series X crashing/shutting down in Gears 5

    This was my case as well. It would always crash in Gears 5 and sometimes in Forza. It doesn't matter at this point if it is software or hardware or related to both. The only way to fix it at the moment is to send in your console if you want to play without crashes.

    Just make sure you submit a ticket to the Gears Support team and Report it through the XBOX Report a Problem feature so they know more people are having the issue.

    My replacement crashed the day after I got it returned from Microsoft. Ever since then it has been fine, not a single hickup. Though the Evil Within II failed to launch once. After I removed it from quick resume it was fine after that.
  7. DEATH LIVE BR Win User

    Xbox 360 Slim 250gb Clicking Sound, Freezing/Lagging with some games?

    Hi okay with you? See if this loose the HD game, the xbox 360 off and without cables remove the HD and put firmly back after this and see if it improved after you will clear the system cache and will see this as your internet connection remembering that
    if it fails to internet xbox 360 can freeze, give lag and even crash the console I hope I helped and if possible post it was solved or not so that we can help you again :)
  8. Boas BS5 Win User

    Misson Skip Feature GTA V?

    Kept crashing doing one of the races, after about 5 fails it gave me the option to skip. I was dissapointed.
Thema:

Fail to buy colecction after crash internet and no gold returned

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