Factory reset on xbox (where deletes everything) going delete for example infected files...

In Xbox setting > account settings > privacy & online safely > app privacy > general settings

Has Smartscreen, it's going work only on Edge? And what there apps means exactly?

Hi again.

SmartScreen on Xbox consoles is primarily used in the Microsoft Edge browser, as it is a filter that helps protect users from sites that are reported to host phishing attacks or distribute malicious software through socially engineered attacks (please note that Xbox consoles cannot be infected with viruses or malware, so this would only apply to phishing on these devices, and also, it's not possible to download anything from Microsoft Edge on Xbox consoles).

You can find more information on how SmartScreen works through the following links:

https://support.microsoft.com/micro...oft-edge-1c9a874a-6826-be5e-45b1-67fa445a74c8

https://learn.microsoft.com/previou...ows-server-2012-R2-and-2012/jj618329(v=ws.11)

I hope this helps.

Best regards,
Gerardo.

Hi there Yqe, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Yes, resetting the Xbox console to its factory settings can help correct issues related to corrupt or damaged system files of the console's operating system because this process essentially reinstalls the console's operating system. As for viruses, you don't need to worry because Xbox consoles cannot be infected with viruses in any way.

I hope this helps and if you have further questions please let me know.

Best regards,
Gerardo.

Hello Defualt,

Thanks for coming to the forums. You tried a factory reset, if so which one? If you only tried the one where you keep games and apps, we recommend to try the full factory reset where you delete everything. There could be a corrupt file causing the issues.

Thanks,

Brad

Hello Carbon,

Being you done most the troubleshooting for this issue, as support will have you do this also. We recommend to do a full factory reset where you delete everything. Reason for this is due to games being corrupt, this will also reset the console to factory
default.

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

When you select the reset, select reset and delete everything.

Hope this helps.

Thanks,

Brad