Extra charge on my credit card

Discus and support Extra charge on my credit card in XBoX Games and Apps to solve the problem; Hello, recently I tried to buy the "Destiny Expansion I DLC" for a game called "Destiny". But for some reason I couldn't and it did not work. So, I... Discussion in 'XBoX Games and Apps' started by 00b36dd7-509d-40df-8ac0-846a78dca07c, Dec 11, 2014.

  1. 00b36dd7-509d-40df-8ac0-846a78dca07c
    00b36dd7-509d-40df-8ac0-846a78dca07c Guest

    Extra charge on my credit card


    Hello, recently I tried to buy the "Destiny Expansion I DLC" for a game called "Destiny". But for some reason I couldn't and it did not work. So, I instead decided to buy the "Destiny Expansion Pass". This worked and I continued to play my game. However,
    when I was looking at my credit card history, I noticed I was charged for my "Destiny Expansion Pass" AND the "Destiny Expansion I DLC". Who can I talk to in order to get this fixed? Thanks for the help.

    :)
     
    00b36dd7-509d-40df-8ac0-846a78dca07c, Dec 11, 2014
    #1
  2. Armourdilloh
    Armourdilloh Guest
    Extra credit card charges

    I have recently purchased Xbox Gold monthly membership for my son. Why has there been for the last two weeks a $2 charge a day appart from each other.
     
    Armourdilloh, Dec 11, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Dec 11, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Extra charge on my credit card

    You would need to contact support directly and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Dec 11, 2014
    #4
  5. Smwutches Win User

    Extra charge on my credit card

    You would need to contact support directly and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. Smwutches Win User

    Extra credit card charges

    You can check transactions on your account at
    http://commerce.microsoft.com     You'll need to contact support and speak to billing for any further assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. XxEndless WarxX Win User

    XboxOne Day One Microsoft order: Changing Credit Card

    Not exactly sure how it works. In my case I used a credit card with a zero balance. They did charge the card but on my credit card online statement the card showed the charge but I still had a zero balance. Now the charge has been taken off the card like
    they said. Hope this helps. Good luck.
  8. Default_2072 Win User

    XBox keeps submitting unauthorized charges on my credit card. How can I get this to stop? I've never had an Xbox account and do not use it.

    I agree. That was my issue --- fraudulent charges on the credit card. I contacted the credit card company, and they addressed the problem. Unauthorized charges and a compromised card number may be what happened in your situation, too.
  9. FrAzEMidpoint Win User

    Xbox series x order still pending

    But microsoft only charges when the product gets shipped and they charged my credit card
Thema:

Extra charge on my credit card

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