External Storage Hard drive

Is this game stored on your Internal Storage or External hard drive? If it's on your External Hard drive kindly move it to your Internal Storage then remove the hard drive. This is to check if it's due to the external hard drive.

It wouldn't work as an external hard drive. You would need an actual external hard drive attached to the console for extra storage.

Hi Greg,

Thanks for reaching to the forums. We understand having issues with an external hard drive. Are you able to install directly to the external drive? Have you made sure the hard drive is formatted? Here is a guide for

troubleshooting external hard drive.

Thanks,

Brad

Hard reset, remove/add external hard drive, hard reset again.

Are the missing games on the external or internal storage?

Hi,

Not sure what you wanted to do here, could you elaborate?

As for external hard drives, you can't partition them for use as both external storage for games and for use with your Mac or PC. You can use an external hard drive on the Xbox One as a media drive, though.

If you format an external hard drive for Xbox One games storage, the whole drive is formatted and the file system is changed.