External Hard Drive

Discus and support External Hard Drive in XBoX on Consoles to solve the problem; I bought a Western Digital My Book 4TB external hard drive for my Xbox One.I connected the device and things went smoothly at first. I followed the... Discussion in 'XBoX on Consoles' started by Fuhrman30477, Dec 25, 2015.

  1. Fuhrman30477
    Fuhrman30477 Guest

    External Hard Drive


    I bought a Western Digital My Book 4TB external hard drive for my Xbox One.I connected the device and things went smoothly at first. I followed the instructions that appeared on screen and got as far as naming the device. Then the instructions stopped
    appearing on the screen. I checked the settings and the external hard drive was not listed under storage. For some reason my Xbox hasn't recognized the device. I've followed all of the troubleshooting steps listed by Xbox support such as making sure I have
    installed recent updates for the console, adjusting the power management, removing and reconnecting the drive, using a different USB port, and doing a full reboot for the console. Nothing works and the Xbox One still doesn't recognize the external hard drive
    in the storage settings.

    :)
     
    Fuhrman30477, Dec 25, 2015
    #1
  2. louisg
    louisg Guest
    louisg, Dec 25, 2015
    #2
  3. turk3y
    turk3y Guest
    turk3y, Dec 25, 2015
    #3
  4. onyxishere
    onyxishere Guest

    External Hard Drive

    Sorry to hear it. Is the drive USB 3.0 compatible?

    Can you try reformatting the drive on your PC and then reconnecting to the One?
     
    onyxishere, Dec 26, 2015
    #4
  5. Captain_WD
    Captain_WD Guest
    Hey there Fuhrman30477,

    I'm sorry to hear about your troubles. I've been there and I know how this must feel.

    I'd also suggest trying the drive on a PC and see if you can work with it, as onyx suggested. See if the drive is properly recognized in Device Manager, Disk Management and the BIOS (brand and model). If it is download and run WD Data Lifeguard Diagnostic
    and see if the drive passes both the quick and the extended tests. Have in mind that the extended test takes quite a while. If the drive passes these tests it should be safe to use and operate properly. Here's a link to the tool:
    products.wdc.com/.../kb.ashx

    If the drive is all good after the tests and you can operate with it in Disk Management I'd contact the console's support and see what the guys can do for you. External Hard Drive :)

    Post back with some test results,

    .
     
    Captain_WD, Oct 31, 2018
    #5
  6. Francia J. Win User

    GTA 5 Kicking Me Out

    Is this game stored on your Internal Storage or External hard drive? If it's on your External Hard drive kindly move it to your Internal Storage then remove the hard drive. This is to check if it's due to the external hard drive.
  7. AngelObullets Win User

    Xbox One X restarts randomly when playing back video, or messing with settings.

    Hi there PoiZoN DiNoZaUR

    Is the saves on the external hard drive or is the videos on the external hard drive?.
  8. The Leuter 10 Win User

    Which Xbox One Should I Get- 500gb or 1tb

    No, the 500gb is a joke. you will 100% need either an external hard drive or to buy the larger 1tb hard drive. External hard drives are just the cheaper option.
  9. Lady ll N lK Win User

    Requires a hard drive.

    You have to have an external hard drive plug in. It does not have to be 360 just reformat it. External hard drives that plug in the USB are not recognized as a hard drive for the 360.
  10. AngelObullets Win User

    Hard drive wont be recognized by Xbox one

    Hi there Th3Pr0d1GY205

    What is the size of the external hard drive? and Is the external hard drive powered by console or powered by an outlet?.
Thema:

External Hard Drive

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