Extended Gold for Rocket League during promo, still haven't received it

Discus and support Extended Gold for Rocket League during promo, still haven't received it in XBoX Sales and Promo to solve the problem; I purchased an extension for my xbox live several months ago during this promo Rocket League Coming to Xbox One X . It is valid for Canadians... Discussion in 'XBoX Sales and Promo' started by Ix Br0wnz xI, Nov 10, 2017.

  1. Ix Br0wnz xI
    Ix Br0wnz xI Guest

    Extended Gold for Rocket League during promo, still haven't received it


    I purchased an extension for my xbox live several months ago during this promo

    Rocket League Coming to Xbox One X .

    It is valid for Canadians
    https://twitter.com/XboxSupport/status/875047852224856064?ref_src=twsrc%5Etfw&ref_url=https%3A%2F%2F...


    and valid for people that bought the subscription through their xbox dashboard

    https://twitter.com/RocketLeague/status/874326060787130368?ref_src=twsrc%5Etfw&ref_url=https%3A%2F%2...


    I've yet to be awarded the game. I've talked to chat 5 times including opening a support ticket. My ticket told me that I was excluded from the promo since it was for only silver account upgrades. This is not the case as I have also confirmed from chat support
    separately that I should have been credited with the code for the game.

    I've opened a ticket here by request from my chat rep as well as opened a ticket with Psyonix regarding the code.

    I'm disappointed that this process has taken as long as it had.

    Thank you in advance for any help

    :)
     
    Ix Br0wnz xI, Nov 10, 2017
    #1
  2. WarpZoneBlog
    WarpZoneBlog Guest
    Rocket League code missing (signed up for XBL Gold on June 29)

    Hi,

    I signed up for XBox Lve Gold during the Rocket League promotion on June 29. A Rocket League code should be sent by July 31. I still not received the code.

    Can you help me ?

    Regards
     
    WarpZoneBlog, Nov 10, 2017
    #2
  3. Purchased 3 month gold during the rocket league promotion but never received my code for the game

    Purchased 3 month gold during the rocket league promotion but never received my code for the game
     
    CrypticString16, Nov 10, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Extended Gold for Rocket League during promo, still haven't received it

    Hey there oRez.

    To start out, did you purchase Xbox Live through your console or did you purchase a pre-paid code?
     
    Mister Maka, Nov 13, 2017
    #4
  5. Ix Br0wnz xI
    Ix Br0wnz xI Guest
    I purchased through my console

    As a small side note I contacted psyonix about the issue as my last MS rep asked me to do and they told me I had to go through MS and there is nothing they can do on their end.
     
    Ix Br0wnz xI, Nov 14, 2017
    #5
  6. Ix Br0wnz xI
    Ix Br0wnz xI Guest
    Are there any updates to this?

    As a recap

    I purchased gold through my console

    I contacted psyonix about the issue as my last MS rep asked me to do and they told me I had to go through MS and there is nothing they can do on their end.

    The last MS rep I chatted with confirmed that I was eligible for the reward but that there was nothing he could do without my contacting psyonix as well as contacting someone here.
     
    Ix Br0wnz xI, Nov 21, 2017
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Hey oRez! We have determined you are not eligible for this promotion as you had to be an Xbox Live Silver member at the time of purchase. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Mister Cizl, Nov 3, 2018
    #7
  8. Mister Cizl Win User

    Extended Gold for Rocket League during promo, still haven't received it

    Hey oRez! We have determined you are not eligible for this promotion as you had to be an Xbox Live Silver member at the time of purchase. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  9. Ix Br0wnz xI Win User

    Extended Gold for Rocket League during promo, still haven't received it

    Hey there oRez.

    To start out, did you purchase Xbox Live through your console or did you purchase a pre-paid code?
    Are there any updates to this?

    As a recap

    I purchased gold through my console

    I contacted psyonix about the issue as my last MS rep asked me to do and they told me I had to go through MS and there is nothing they can do on their end.

    The last MS rep I chatted with confirmed that I was eligible for the reward but that there was nothing he could do without my contacting psyonix as well as contacting someone here.
  10. Ix Br0wnz xI Win User

    Extended Gold for Rocket League during promo, still haven't received it

    I purchased through my console

    As a small side note I contacted psyonix about the issue as my last MS rep asked me to do and they told me I had to go through MS and there is nothing they can do on their end.
  11. Mister Maka Win User

    Extended Gold for Rocket League during promo, still haven't received it

    Hey there oRez.

    To start out, did you purchase Xbox Live through your console or did you purchase a pre-paid code?
  12. Mister Beep Win User

    Still haven't received Rocket League after purchasing Gold during the promotion.

    Hey there,

    Thank you for posting, and apologies to hear about the frustrating experience. I have sent you an Xbox Live Message, please check your messages for further information,

    Enjoy!
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Extended Gold for Rocket League during promo, still haven't received it

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