Explorer.exe 1002 (Application hang) on bootup

Discus and support Explorer.exe 1002 (Application hang) on bootup in XBoX on Consoles to solve the problem; Good day! I seem to have encountered a fairly strange issue. When my pc boots, none of the taskbar buttons load, not even the start menu. When I go to... Discussion in 'XBoX on Consoles' started by dakota delaughter, Jul 1, 2022.

  1. dakota delaughter
    dakota delaughter Guest

    Explorer.exe 1002 (Application hang) on bootup


    Good day! I seem to have encountered a fairly strange issue. When my pc boots, none of the taskbar buttons load, not even the start menu. When I go to event viewer, I find this The program explorer.exe version 10.0.19041.1766 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 35e0

    Start Time: 01d88c21641ca379

    Termination Time: 0

    Application Path: C:\Windows\explorer.exe

    Report Id: d217dc4d-408b-4926-9656-0b625e537d69

    Faulting package full name:

    Faulting package-relative application ID:

    Hang type: Unknown

    Doing as it says, I head to control panel, I find three separate hardware errors that are way above my level of understanding. Any explanation would be appreciated.

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffffa30995575670

    Parameter 3: 40010000

    Parameter 4: 0

    OS version: 10_0_19044

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.19044.2.0.0.768.101

    Locale ID: 1033

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffffe304ca15a670

    Parameter 3: 40010000

    Parameter 4: 0

    OS version: 10_0_19044

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.19044.2.0.0.768.101

    Locale ID: 1033

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffffa58a38b9d670

    Parameter 3: 40010000

    Parameter 4: 0

    OS version: 10_0_19044

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.19044.2.0.0.768.101

    Locale ID: 1033

    All three have a slightly different parameter 2, and I'm not sure why. Dunno if this helps, but the issue began happening after a driver I install for an application called Ds4 (Hid Hide) Malfunctioned.

    Not exactly sure if this will help either, but after a bit more digging, I found these two as well.

    Fault bucket 1806226669334405512, type 5

    Event Name: AppHangB1

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: explorer.exe

    P2: 10.0.19041.1766

    P3: 324d2382

    P4: a874

    P5: 134217728

    P6:

    P7:

    P8:

    P9:

    P10:

    Attached files:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3AC3.tmp.WERInternalMetadata.xml

    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_explorer.exe_c7a13c1288f7643f69164c93f2d4b896ea4d598b_212a804c_e272a52f-10f1-4a1b-a367-8e8a2b695f6f

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: b3519818-38d3-46e7-837d-eba1c638b6ee

    Report Status: 268435456

    Fault bucket , type 0

    Event Name: AppHangB1

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: explorer.exe

    P2: 10.0.19041.1766

    P3: 324d2382

    P4: a874

    P5: 134217728

    P6:

    P7:

    P8:

    P9:

    P10:

    Attached files:

    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppHang_explorer.exe_c7a13c1288f7643f69164c93f2d4b896ea4d598b_212a804c_e272a52f-10f1-4a1b-a367-8e8a2b695f6f

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: b3519818-38d3-46e7-837d-eba1c638b6ee

    Report Status: 4

    Hashed bucket:

    Cab Guid: 0

    I appreciate any advice/explanation on what this means, or what I should do to fix it. Thank you in advance!

    :)
     
    dakota delaughter, Jul 1, 2022
    #1
  2. dakota delaughter Win User

    Explorer.exe 1002 (Application hang) on bootup

    About the RAM, I puled out the old one (kingston fury 1 x 16gb 2933) and put in the new ones (G.Skill trident Z 2 x 8GB 3200)

    I was going to reset my pc, but my whole family caught COVID, and we've been recovering from that before anything else. I feel good enough to reply, so I thought I would give you a heads up that it will take a little while.
  3. JosefLBohorquez Win User

    Explorer.exe 1002 (Application hang) on bootup

    Thanks, Dakota please try removing temporarily the DS4 software in case it's the one causing the issue.

    If explorer.exe starts working as usual, before reinstalling DS4 software again try one of the two solutions above (if one doesn't work proceed with the other)

    1. Run the SFC tool to find and repair possible system corruptions :

    https://answers.microsoft.com/en-us/windows/for...

    2. Perform an in-place upgrade for your system (content and apps will not be deleted)

    https://answers.microsoft.com/en-us/windows/for...
  4. dakota delaughter Win User

    Explorer.exe 1002 (Application hang) on bootup

    I use windows 10, and a software called Ds4. (It basically allows a Play Station controller to work with window's Xbox Drivers) I assume that application is the cause, although I just recently learned about event viewer, and I'm still working out how to use it. When I click on the start menu three times, it automatically resets Explorer.exe, which doesn't fix it. It continues to hang. When I reset it manually, same issue. I can still open apps, but I need to run them manually through the Run bar (CMD, Event Viewer, File explorer, control panel, etc.) After approximately 10 mins of letting explorer.exe hang, it fixes itself.
  5. JosefLBohorquez Win User

    Explorer.exe 1002 (Application hang) on bootup

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Dakota

    Are you able to run explorer.exe via task manager?
    Or it simply refuses to start even if you try running it manually?

    By the way, this started happening recently?
    And, which windows version do you have? 11 or 10?

    I'll be waiting for your reply, greetings from another Microsoft user!
  6. JosefLBohorquez Win User

    Explorer.exe 1002 (Application hang) on bootup

    With the drivers, probably not
    This version was released on May 2021

    about the ram, could be great double check that
    Both RAM have the same speed?
    In case you have 2 or more modules installed. Try leaving just one temporarily to see how it goes

    Share your feedback as soon as you can!
    Take care in the meantime
Thema:

Explorer.exe 1002 (Application hang) on bootup

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