Experiencing brief Wi-Fi dropouts with BT Home/Smarthub and Series S/X?

Hello Stoop14mc , My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you are experiencing Wi-Fi connection issues with your Xbox Series S. Here are some steps you can take to try to fix this issue:

Check your Wi-Fi password: Make sure you're entering the correct password when trying to connect your Xbox Series S to your Wi-Fi network. You can check the password on your router or ask your Internet provider to provide you with the correct password if you have forgotten it.
Restart your router: Turn off your Wi-Fi router and disconnect it from the power source for a few minutes. Then turn it back on and wait for it to reboot completely. Once the router is online again, try connecting your Xbox Series S to the Wi-Fi network.
Forget Wi-Fi on Xbox: Go to the network settings on your Xbox Series S and look for the option to forget the Wi-Fi network you're trying to connect to. Then try to connect again by entering the correct password. This can help resolve incorrect authentication issues.
Check Wi-Fi signal strength: Make sure the Xbox Series S is close enough to the router to receive a strong, stable Wi-Fi signal. If you are far from the router, the signal may be weak and cause connection problems. Try moving the Xbox Series S closer to the router and see if that fixes the issue.
Update your router's firmware: Check if firmware updates are available for your Wi-Fi router and, if necessary, update it to the latest version. Firmware updates often fix compatibility issues and improve connection stability.
Reset Xbox Series S network settings: If the above steps do not resolve the issue, you can try resetting the network settings on your Xbox Series S. Go to the console's network settings and look for the option to reset settings network. Please note that this will erase any custom network settings and you will need to reconfigure your Wi-Fi connection from scratch.

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If that worked would that prove that the Wi-Fi receiver in the Xbox is at fault ?

As my Xbox series x and Xbox one connect and play perfectly online via the same Wi-Fi

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tony, if you are referring to the wi-fi network card that comes with the console, it is more than enough for you to connect to any wi-fi network.

The Xbox Series X/S will utilize the fifth-generation WiFi (802.11ac) standard.

https://www.xbox.com/en-US/consoles/xbox-series...

That stinks. Even my little Apple TV and Harmon SmartHub have BT. Cmon' Microsoft!

You could always open the browser on each console and run a generic speedtest. Pick the nearest server provided and compare.

Wired Ethernet Spec is the same across the consoles:

Xbox One X Xbox One S Xbox One

Ethernet IEEE 802.3 10/100/1000 IEEE 802.3 10/100/1000 IEEE 802.3 10/100/1000

Wireless is where they diverge

Xbox One X

IEEE 802.11ac dual band (5GHz & 2.4GHz), 2x2 wireless Wi-Fi with Wi-Fi Direct for home networks

Xbox One S

IEEE 802.11ac dual band (5GHz & 2.4GHz), 2x2 wireless Wi-Fi with Wi-Fi Direct for home networks

Xbox One

Dual band 2.4GHz and 5GHz spectrums, compatible with IEEE 802.11/a/b/g/n networks

Xbox Spec Sheet