expansion pass problem

TheOmnivore5071 · Sep 23, 2017

I have recently purchased the expansion pass for my son and he cant access the hot wheels area.Blizzard mountain is ok and he has managed to get hot wheels vehicles in his garage but cant access any more of the content. Does anyone else have this issue or
know of a solution

:)

MasterYoda75121 · Sep 23, 2017

The Witcher 3 Expansion Pass not recognized?

I bought the Expansion Pass and I got the first expansion (Wild Hunt) without problem. Now, I want to pre-download the next expansion (Blood & Wine) which will be playable by may-31th. But it won't let me download, I'd have to pay 18$, even if I have the
expansion pass I paid 25$.

so, what's wrong??!

thanks

thebeastking112 · Sep 23, 2017

How do you purchase the $40 digital download The Taken King version for Xbox One?

Okay I found the problem. Technically another account on my xbox owns the license for the expansion pass and not my account, which means I cannot purchase the Taken King outside of a bundle including the Expansion Pass.

Highway447 · Sep 23, 2017

purchased expansion pass today and having exact same issue. Following...

Felipe03298 · Sep 24, 2017

i am with this same problem. I can't acess the hot wheels expansion.

Ber0604 · Sep 24, 2017

I met the same issue.

LazyChief76 · Sep 24, 2017

same here except I can’t access Hot Wheels or Blizzard Mountain. Wasn’t an issue before. I even tried uninstalling and reinstalling the game and the expansions but it did not help.

discordant T · Sep 24, 2017

I've had the game since release with VIP Pass and the Expansion Pass. I had been able to play Hot Wheels expansion without a problem until today. I can get into Blizzard Mountain but if I try to access Hot Wheels it suddenly now prompts me to purchase the
expansion (even though it's installed already as well...). Even tried just loading up the game on my 2nd xbox to see if it had some kind of corruption but no, can't get to Hot Wheels anymore. Have no idea what to do but am frustrated like everyone else here
.

CRI987798 · Sep 24, 2017

Same problem i buy it recently and i cant enter the hot wheels area... i hope this will be soon fixed

oldfatfg · Sep 25, 2017

I had this problem since 9/23.....

MyToyAndSSB · Sep 25, 2017

Ivan70crazy · Nov 2, 2018

I found this solution in one avaliation from xbox brazil

Those who are having difficulty accessing the exp of this package within the game. Either by being caught or by mistake of asking to be installed I will give here the solution for both after much research. - For those who can not enter because they are locked:
You must unlock the 3 festivals before gaining access. -

For those who have the problem of asking to install when trying to

enter: The game does not install this automatically, absurd, also does

not indicate anything to you, just opening a logon screen when you try

to enter the ingame festival. After

much research I discovered that the solution is simply to enter the

page of each exp alone here in the Windows Store that the "install" icon

will be enabled, then just download and finally the game should allow

its entry. Of course complying with the aforementioned requirement. The

criticism is for lack of information and the non-automation of such a

function, basic in any game in which content is acquired later.

I do not test I will try get the expansion dlc in the end of the year

Malacath

I uninstalled the expansion packs and left the pass installed.

The dark below content still worked because the expansion pass was installed

I was able to play for 4 hours last night and had no problems.

It's too early to say if that is the cause as it just could be coincidence.

But if you own the expansion pass and have also installed the individual expansions just uninstall them as the expansion pass is all that is needed to use the expansions. The individual expansions are only 9MB files anyway. They are probably just unlock
keys and can be deleted if you have the expansion pass installed.

I'll be playing Destiny again tonight so will have to see if it happens again. Hopefully it wont.

Ivan70crazy

I found this solution in one avaliation from xbox brazil

Those who are having difficulty accessing the exp of this package within the game. Either by being caught or by mistake of asking to be installed I will give here the solution for both after much research. - For those who can not enter because they are locked:
You must unlock the 3 festivals before gaining access. -

For those who have the problem of asking to install when trying to

enter: The game does not install this automatically, absurd, also does

not indicate anything to you, just opening a logon screen when you try

to enter the ingame festival. After

much research I discovered that the solution is simply to enter the

page of each exp alone here in the Windows Store that the "install" icon

will be enabled, then just download and finally the game should allow

its entry. Of course complying with the aforementioned requirement. The

criticism is for lack of information and the non-automation of such a

function, basic in any game in which content is acquired later.

I do not test I will try get the expansion dlc in the end of the year

Ber0604

I met the same issue.

[IMG]

oldfatfg

I had this problem since 9/23.....

Oraclea

It sounds like this is a known issue that many people are having right now. I assume a resolution is forthcoming, but don't know exactly when it will be resolved.

In the meantime, I'll give you some standard suggestions with the caveat that others have reported trying them with no success. Might be worth trying just in case, though.

You might try a power cycle of your system- hold the Xbox button on the front of your Xbox for 10 seconds until it shuts down, wait a few seconds, then turn the system back on. Then try accessing Hot Wheels again.

You could also try going to My Games and Apps, selecting FH3, clicking on "Manage Game," and seeing if it happens to be under the "Ready to Install" tab there.

If those don't work, you could try contacting Xbox Support via phone. You can find the appropriate number for your contact region at this link: http://support.xbox.com/contact-us?isChatCallAvailable=false.

expansion pass problem