Everytime this person named Ieatbleach gets online it tells me even though hes not a friend...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

This is odd if the player is not a friend of yours, it can be a notification from a different profile signed in on your console.

Can you please ask other players logged into your console to sign out of their profile to ensure that it is not a notification from them? Also, we may need to perform troubleshooting steps such as removing and re-adding your account.

REMOVE ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

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ADD ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​

No, this is before we even try to get into a game, on the home screen. In Fifa 18 it always shows me 0 friends online, even though he is online and playing the game.

So besides removing the gamertag of the person in question on the original post, is there any other way for me to stop seeing his name come up as a friends request? even though he's already blocked/muted?

Thanks for the response Mavxrick.

So even though the name was taken from me I have no recourse to get it back? None at all?

I've had several friends who have been forced to change their tags. It seems pretty simple, tell that person to change their tag, and give me back the name that I've held (and paid for) for 10 years.

The NAT type definitely affects the online gaming experience. You both need to have an open NAT type. Here are the ports that need to be opened from the internet service provider's side in order to have an open NAT type: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).