Everytime I try and buy the $7.99 1,000 v-bucks it says pick a different way to pay or it...

Discus and support Everytime I try and buy the $7.99 1,000 v-bucks it says pick a different way to pay or it... in XBoX Games and Apps to solve the problem; No matter what I do it won’t work 33ed4235-e8e9-4041-b4bc-63ecc213685b Discussion in 'XBoX Games and Apps' started by Jacob Legg, Dec 5, 2022.

  1. Jacob Legg
    Jacob Legg Guest

    Everytime I try and buy the $7.99 1,000 v-bucks it says pick a different way to pay or it...


    No matter what I do it won’t work

    :)
     
    Jacob Legg, Dec 5, 2022
    #1
  2. JosefLBohorquez Win User

    Everytime I try and buy the $7.99 1,000 v-bucks it says pick a different way to pay or it just says oops

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Jacob

    Additional information is needed, please tell me:

    What console do you have?
    Where are you physically located? (country)
    Your Microsoft account and payment method are from the same country?
    Double check this here
    https://account.microsoft.com/profile

    Is this happening only with this specific item or if you try purchasing a different item something similar happens?
    And, did you tried purchasing the bundle via Xbox.com?
    https://www.xbox.com/games/store/fortnite-1000-...

    If not try that and let me know how it goes
    **make sure to sign in with the account that you use to play Fortnite
  3. SpiralOut46and2 Win User

    Can you get free V-BUCKS?

    No and if you see any posts on Xbox or social media saying to follow them or Like their post etc and they will give you free V-Bucks, please don't pay any attention to these posts or follow them or anything. There are many, many scams out there promising
    V-Bucks but the only real way to get them is to buy them.
  4. Rodrigo Oliver Win User

    Pick a Different way to Pay

    Hi SonicPlays2321, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    In this situation, the best course of action is to contact Support.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Unable to complete a purchase"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and payment updates" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    I hope this helps.
  5. Rodrigo Oliver Win User

    Pick a Different way to Pay

    Hello SonicPlays2321,

    Thank you.
  6. Rodrigo Oliver Win User

    Pick a Different way to Pay

    Hello SonicPlays2321,

    It's not a call, it's a webchat, but you can ask your Parent to do it for you.

    I apologize, but here in the forums, we are users just like you, we don't have access to your account or the payment system, only support can help.
Thema:

Everytime I try and buy the $7.99 1,000 v-bucks it says pick a different way to pay or it...

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