everything is locked even if I bought it in december!!!

oOo TH3J4P oOo · May 25, 2014

All the course are locked but I paid it fully price in december??? WHYYY!

:)

oOo TH3J4P oOo · May 25, 2014

Courses are now locked after update

same thing for me, all the course are now locked, I bought it in december and now its all locked.

So Not Amused · May 25, 2014

Was your account "hacked" or stolen? Let's start a count.

December 29th account stolen,WLID and password changed

December 29th reported it to microsoft,account was locked,

December 31st my "locked" Gt sends my new account a friend request

January 8th still no answers

MR WEGMAN · May 28, 2014

Same thing with me- I purchased this game several months ago- tried the game today and I can see all the medals I won and my points, but everything is locked… this was a $20 purchase for me… hopefully there is a solution soon- I will not pay another $20
for a game I already purchased…

Dangerboy4020 · May 28, 2014

It has happened to several of us. I emailed the developer a few days ago with no response. Xbox support solution is to re buy.....

hef A skullz · May 28, 2014

Add me to this list, my microsoft account doesn't even show the purchase, though it shows the other game I bought that day and the credit pack I bought a couple weeks later... Support was no help, basically telling me I never bought the game... wtf!

hef A skullz · Nov 1, 2018

So after looking into it further we found out that somehow it had been purchased under my wifes xbox live account and she was able to update it... might want to try that if you have other accounts on your xbox one

hef A skullz

So after looking into it further we found out that somehow it had been purchased under my wifes xbox live account and she was able to update it... might want to try that if you have other accounts on your xbox one

hef A skullz

Add me to this list, my microsoft account doesn't even show the purchase, though it shows the other game I bought that day and the credit pack I bought a couple weeks later... Support was no help, basically telling me I never bought the game... wtf!

Dangerboy4020

It has happened to several of us. I emailed the developer a few days ago with no response. Xbox support solution is to re buy.....

MR WEGMAN

Same thing with me- I purchased this game several months ago- tried the game today and I can see all the medals I won and my points, but everything is locked… this was a $20 purchase for me… hopefully there is a solution soon- I will not pay another $20
for a game I already purchased…

oOo TH3J4P oOo

same thing for me, all the course are now locked, I bought it in december and now its all locked.

everything is locked even if I bought it in december!!!