EVERYONE WITH ISSUES CALL TECH SUPPORT...

im not going to lie im just as mad as everyone in here but i did a few searching and found that xbox team have said they have fixed the issues which is a lie, in which case i HIGHLY SUGGEST YOU CALL them and tell them your issues, if you have not figured
it by now there no one from the xbox team that is going to answer anything on here. the more calls the better its the only way to actually have their attention yes the wait times are crazy i waited 110 minutes for a call back, but i stuck with it. so quit
posting and start calling the more people call the bigger of a priority this issue will have. i dont know about you but i want this fixed...

:)

 

WWE 2k15 issues, issues with support techs.

So, Thursday evening I came home to my xbox and tired to launch WWE 2k15. It gave me the insert disc error x87de2712, but i digitally downloaded the game and dlc as it was released. I talked with two agents telling me the solution was hours away. Last
night, 36 hours later, I got in touch with an online agent named Karl, who had me reinstall the game, but I couldnt because it kept trying to charge me 80 dollars. He then told me it was still an issue on microsofts side, after all of that. I wasted many hours
trying to make the game work, and my girlfriend nearly left me while I was trying to fix this game. I am back on it today, and its still trying to charge me 80 dollars. We are now up to 48 hours, and I have no game. I was wondering if I could be reimbursed
some microsoft credit or something. and maybe figure out whats wrong with my game.

 

Account suspension due to unsettled balances on an expired card, How do I settle this?

Phone support are the only ones who can help with billing issues. Make sure when you call that you are selecting the option for billing and not regular tech support.

 

I did,and they said it would be over 3hr until a callback

 

thats worse than mines -_- what a mess...

 

Xbox support is not going to answer because you are not posting in the Xbox support forum.

 

even if it were posted on the support forum they cant do nothing in public with your account on a forum. at least this way people can start calling and microsoft worry more about this issue instead of the 14 days of gold membership. the more people call
the better a priority they will give to this problem.