Every Xbox controller I own ends up having a disfunctional right bumper button, sometimes...

Cliff,

I purchased all of my controllers from Microsoft. That is why I am asking on the forums for help. Since my controllers are out of warranty, is there any way to get them fixed?

I've had the same issue a similar number of times, although sometimes it's LB instead of RB. I've just had a replacement Elite Series 2 sent to me by MS cos the RB button stopped working on one I bought brand new at the end of May this year.

Sometimes it's the plastic bumper piece that breaks, leaving the bit you press misaligned with the underlying micro-switch. Sometimes the micro-switches themselves just wear out. I have repaired my own controllers several times, but replacing the micro-switches is not easy.

I just hope that when the next revision of controller comes out, it's more durable. I've been gaming since games consoles first came out and I've never had issues with controllers like I have with the Xbox One/Series ones. I don't think it's something you're doing. It's not like I have the grip strength of The Incredible Hulk. They just don't seem to last, even when used completely normally.

Hi Ullas H



Greetings!



Thank you for posting in Microsoft Community

Thank you for reaching back to us, for now. Since your controllers are out of warranty. The option that we can recommend on you right now is there is an option to pay for services for your controllers that are out of warrant and you can refer on this link : Getting your Xbox device serviced.

That is the option that we can right now offer to you as well since your controllers are out of warranty, on that link as well. You can see the prices on how much it cost depending on which country you are in and as well as if you are in favor of that, you can submit a service order request, it will be as well be on the link provided too.

And if you are not in favor of this, then the option and recommendation that we will let you know is perhaps upgrade your controller or maybe as well purchase a new one since if there is still issues with it, then any hardware failures that lands on your controller is really a option to find a newer one or updated one.

Hi Ullas H

Greetings!



Thank you for posting in Microsoft Community.

I do understand and we really appreciate on responding to this thread as well. As we have isolated on this that your controllers are out of warranty and isolated that you have not tried to take action on repair or replacement perhaps. What we can recommend for you now is that you can try to reach out onto where you had purchased your controllers like where you have purchased on the seller and try to ask for some advice and consultation on how to process a repair/replacement with your controller. Since we have seen that every purchase of your controller problems occurs right away and I understand that it is very inconvenient for you since I am a gamer myself and I really want to take things as good as it gets for me to get back to gaming again.

There is nothing wrong with trying, try to reach out to the seller of the controller where you have purchased it and ask for assistance on how to repair/replacement for those and if it has been done. You can just reach out here back with us if you do have feedback and we are glad to hear from you again.



Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

Hi Ullas H



We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator