every game i launch fails to sign in when it pops up sign in with Microsoft account

Hello, My name is David. I am an independent advisor, happy to help you today.

I recommend uninstalling and then reinstalling the Xbox app on your device, you can follow these general steps:

Uninstall the Xbox app:

On Windows: Go to the "Start" menu and search for "Settings." Open settings and select "Applications." Find "Xbox" in the list of installed apps, click it, and select "Uninstall."

Restart your device: After uninstalling the Xbox app, restart your device to make sure all changes are applied correctly.

Download and install the Xbox app:

On Windows: Open the Microsoft Store on your device and search for "Xbox." Select the Xbox app in the search results and click "Install" to download and install it again on your device.

Sign in to the Xbox app: After installing the Xbox app, open it and sign in with your Xbox account to access all features and functions.

Additionally to this try reinstalling Microsoft Gaming Services as follows:

1. In Windows Search search for "Windows Powershell" and run it as administrator. Then copy and paste the following command and press Enter on your keyboard:

get-appxpackage Microsoft.GamingServices | remove-appxpackage -allusers

2. Open the Xbox app and it will detect that you need gaming services. You can download them by clicking on the "Download" button that will appear right there. If you cannot do this in the previous way or if a problem occurs, then try using the following command in the Windows Powershell window, running it as administrator through the process described in the first step:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

3. It is recommended that you restart your PC by finishing the download and installation of the game services.

4. Check if the problem is fixed.

Best regards.

I'm glad you found how to solve it, if you have any questions, don't hesitate to contact us, have a nice day.

I'm glad you found how to solve it, if you have any questions, don't hesitate to contact us, have a nice day.

Hello thank you for replying. I finally figured it out it seems. In your account settings on windows 10 removing the account and readding it then reverifying it. Finally allowed the sign in to work when the game launched. Also turning off require sign in stopped it from popping up again over and over every time games launched.

Hi,

Does this error occur with all games or only certain ones, and are you signed in to the correct account/profile? Do you receive this ‘Welcome back’ prompt every time and you can’t continue regardless of what profile and game?

Simply signing in to the Xbox Console Companion app seems to have resolved the error for others as reported in this thread:

Xbox App (Beta) authenticate pop-up window keeps opening - Microsoft Community

Also try the recommended steps from XBF - Amory here:

Infinite Sign-In Loop occurs when launching game from Xbox App on PC - Microsoft Community

Hope this helps.