Esports Supporter 3; max purchase limit, still no B.S. UIR

If you missed out purchasing an in-game content due to a limited time offer in Gears of War 4, you may post your query to the

Sales & Promotions forums for further assistance.

You may also post your query to the
Gears of War 4 forums for in-depth support about your concern.

Let us know if you have further inquiries.

Thanks for keeping us in the loop. Kindly remove any personally identifiable information (PII) such as your Microsoft account on your post or comment for your account's security. Please see

Microsoft's Code of Conduct Explained for Xbox Live Customers for more information on how you can protect your privacy.

We'd like to determine if you tried using a different Microsoft account or a different payment method in purchasing the said item.

You may get in touch with the team of support from Xbox to verify the status of your Microsoft account and its associated payment method. With your Microsoft account signed in, click this
link to generate a chat session or request a call.

For any in-game sales and promotions or concerns, you may post your query
here.

Keep us posted.

It not giving me the ability to edit nor deplete post currently. I did try my other credit card thinking it was an issue on my end and then tried my girlfriend's account we just created for her thinking maybe it was my account. Same thing. I attempted again
late yesterday to see about getting the error message but payment for a different pack went through and everything seems fine, but I still missed out on the skin.

Hi,

Let's answer the following questions so we can properly isolate your case:

• Are you getting any error messages?
• Are you accessing Gears of War 4 on a Windows 10 computer or an Xbox One console?
• Do you have the physical copy or the digital version of the game?
• Are you experiencing issues with accessing in-game add-ons on other games as well?

Looking forward to your response.

Thanks for keeping us in the loop. Kindly remove any personally identifiable information (PII) such as your Microsoft account on your post or comment for your account's security. Please see

Microsoft's Code of Conduct Explained for Xbox Live Customers for more information on how you can protect your privacy.

We'd like to determine if you tried using a different Microsoft account or a different payment method in purchasing the said item.

You may get in touch with the team of support from Xbox to verify the status of your Microsoft account and its associated payment method. With your Microsoft account signed in, click this
link to generate a chat session or request a call.

For any in-game sales and promotions or concerns, you may post your query
here.

Keep us posted.

Hi,

Let's answer the following questions so we can properly isolate your case:

• Are you getting any error messages?
• Are you accessing Gears of War 4 on a Windows 10 computer or an Xbox One console?
• Do you have the physical copy or the digital version of the game?
• Are you experiencing issues with accessing in-game add-ons on other games as well?

Looking forward to your response.

I got a short code at very bottom of screen but there was no "error message" there. The top of screen said to contact Microsoft to resolve issue so I called. Lady I talked to said that I reached a 24hr purchase limit and it's blocked anymore purchases and
wait 24-48hrs for it to remove "block". Which I was fine with. What I was not fine with was the pack was only available for 24hrs so it was technically impossible to get character skin I wanted.

I have the physical copy for XBox and never had an issue with any digital or downloadable content before. Although, I've never spent actual money "in-game" before, nor that much but splitting it three ways and we all really liked what was offered.

Thank you for your time and help. I really appreciate this. BTW, my email for the account in question is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and XBox Live Gamertag is R1P7IDE.